Summary
Overview
Work History
Education
Skills
Timeline
Generic
Subhash Paswan

Subhash Paswan

West champaran

Summary

Dynamic Branch Quality Manager with a proven track record at Spandana Sphoorty Financial LTD, excelling in quality management and team leadership. Spearheaded compliance audits and developed strategies that significantly enhanced customer satisfaction. Adept at strategic planning and enforcing quality processes, driving operational excellence in financial services.

Overview

1
1
year of professional experience

Work History

Branch Quality Manager

Spandana Sphoorty Financial LTD
West Champaran
01.2025 - Current
  • Managed daily branch operations and ensured compliance with company policies.
  • Supervised team performance and provided ongoing coaching and support.
  • Developed branch strategies to enhance customer service and satisfaction.
  • Planned work schedules to maintain adequate staffing levels.
  • Developed quality assurance protocols for financial service operations.
  • Spearheaded internal audits to ensure compliance with industry standards.

Assistant Branch Manager

Arohan Financial services
West Champaran
07.2024 - 01.2025
  • Assisted in daily branch operations and ensured compliance with policies.
  • Managed customer inquiries and provided tailored financial solutions.

Education

Bachelor of Arts -

B.R.A.B. Unversity Muzaffarpur
Muzaffarpur
05-2018

12th -

L.N.D.Collage Motihari
Motihari
04-2013

High School Diploma -

Residetion Ambedakar High School Sugav
BSEB Patna
04-2011

Skills

  • Quality management
  • Customer service
  • Team leadership
  • Strategic planning
  • Compliance enforcement
  • Quality processes

Timeline

Branch Quality Manager

Spandana Sphoorty Financial LTD
01.2025 - Current

Assistant Branch Manager

Arohan Financial services
07.2024 - 01.2025

Bachelor of Arts -

B.R.A.B. Unversity Muzaffarpur

12th -

L.N.D.Collage Motihari

High School Diploma -

Residetion Ambedakar High School Sugav
Subhash Paswan