Summary
Overview
Work History
Education
Skills
Timeline
Subhashini Elangovan

Subhashini Elangovan

Software Quality Assurance Consultant

Summary

Detail-orientated QUALITY ASSURANCE ENGINEER adept at making critical decisions, managing deadlines and conducting team reviews. With expertise in analysis and quantitative problem-solving skills, dedicated to company growth and improvements.

11+ years of IT experience in Software Testing and Development Life Cycle (SDLC) including Agile Methodologies and Scrum Plans in Project Life Cycles.

Proficient in Automation testing using Selenium, Test plan and Test Strategy creation, Architecture and Design Review, Test case Execution, System Integration Testing, Regression Testing, Defect Management and Reporting Project Status to Management.

Thorough knowledge on how APIs work, Web Service Testing Using Soap UI, validation of JSON response contents and its consumption of data by downstream systems.

Proficient in creation of Web Automation testing scripts and framework and automating Web test cases using Selenium (Web Testing) with test management tools like TestNG, JIRA, Test Rail.

The core functional areas in QA activities is on the Banking, Retail and Telkom domain which includes application like Workday, Continuous Investment Banking, CD Rator, implementation of B2B and B2C Ecommerce Marketplace, Hybris Product Content Management, IBM Order Management System, and Inventory Management systems.

Proven experience of working from client location and coordinated tasks, mentoring teams from multi locations and handling partner escalations.

Provide assurance in sign offs and roll out of application and services to production.

Overview

12
12
years of professional experience

Work History

BUSINESS ANALYST,FUNCTIONAL TESTER

ABSA SOUTH AFRICA
9 2022 - Current
  • Performed test scheduling and execution (manually/automated)
  • Identified and created test data
  • Developed test scenarios, including preparing test scripts to test each software component and demonstrate the business condition under test and the expected results
  • Performed test reporting based upon coverage and clearance statistics
  • Performed test documentation compilation
  • Performed scope and test effort estimations
  • Analysed risks, develop contingencies, and plan testing accordingly
  • Assisted with user acceptance testing
  • Performed trend analysis of incidents and proposals to Senior Business Analyst to eliminate problem areas
  • Built a test library
  • Worked extensively on proof of concepts and product Demos
  • Performed gap analysis to identify areas of improvement.
  • Developed functional specifications for client sign off and acceptance.
  • Served as a primary QA liaison between multiple teams, ensuring effective collaboration and smooth information flow for assigned projects.
  • Advised and recommended future technical and operational process improvements to address inefficiencies.

TEST ENGINEER - AUTOMATION

ABSA SOUTH AFRICA
04.2018 - 08.2022
  • Performed REST API testing between SAP HROS databases and downstream systems
  • Created checklist for validating API error messages, JSON response body content, status codes and POPI user access at service and field level
  • Extensively used MS SQL for verifying APIs against HROS databases
  • Created join queries to verify the JSON response against the database data and validating data mapping between tables
  • Performed data analysis of input and output flat files from Integration Layer, data transformation between them and reported the discrepancies
  • Automated the validation of JSON response content, response status and error codes using SOAP UI
  • Regression and Smoke test suite creation of all APIs using Katalon
  • Automated the Workday application by creation of scripts involving employee/line manager workflow process, creation of test data for employees located in different countries using Selenium and TestNG and MAVEN framework
  • Scheduled build to run smoke test using JENKINS and publish results to clients.

TEST ENGINEER - PRODUCT TESTING

FNB CONNECT SOUTH AFRICA
11.2017 - 04.2018
  • Validated various Cell C network services like recharge, balance check, block/unblock of SIM using SOAP XML requests
  • Verified stamping and balance deductions in CD Rator system (which is internally connected to the Core banking system) for a customer based on the services he has used
  • Solely worked on testing in house product called Bulk Allocation Tool (BAT) that automatically selects customers from different cost centers (who have met certain criteria) to offer free data bundles every month
  • Created detailed checklist to test BAT which involves balance credit amount in cost after the cron job has run and allocated bundles to user, creation of workflow processes, approval/rejection of the same logged in as Cost center manager
  • Represented testing team in defect triage call to prioritize/conclude defects fairly
  • Provided sign off for final release of the product and it has been successfully implemented in cost centers.

TEST ANALYST - PRODUCT TESTING

COGNIZANT INDIA
09.2013 - 05.2017
  • Requirement elicitation, identifying gaps, provide suggestions to business team in enhancing the process Onboarding seller and products from source Vendor Management system to downstream systems
  • Identified critical scenarios in Order processing, Order management and fulfilment, Amend /Cancellation and return of Sales order
  • Owned the module of promotion and offers - setting up of promotion and deals with restrictions which includes the OOTB functionalities of Hybris, promo types
  • Part of product team and business discussion in feasibility of application of promotion, prioritizing and display of promotions
  • Validated all possible scenarios in promo part as it is considered the most crucial module
  • Configured web contents, category landing pages, deals page, promo banners using Web Content Management System (WCMS) along with the approval/modification/rejection process of web content
  • Validated functionalities like ETD, Serviceability and Inventory using CS Cockpit and Hybris console
  • Did setting up and display of product details, classification attributes, prioritizing attributes to be displayed in Product details page in storefront
  • Involved in step by step Order processing from Sterling OMS and WMS
  • Tracked defects and provided the necessary inputs on the status before the Defect Triage meeting.

TEST ANALYST TRAINEE - PRODUCT TESTING

COGNIZANT INDIA
10.2012 - 08.2013
  • Carried out Requirement analysis, Test design and review, Test execution
  • Prepared Understanding document, RTM and Test closure document
  • Held Project Review and Walkthrough with the project team
  • Provided corrective feedback to the Development Team on certain recurring issues
  • Consolidated Status reporting (Daily and Weekly) & reported metrics
  • Involved in Production Support activities.

Education

Bachelor of Engineering - Instrumentation and Control

ANNA UNIVERSITY, Chennai, INDIA
GPA: 76%

Skills

Web Automation testing using JAVA Selenium

Timeline

TEST ENGINEER - AUTOMATION - ABSA SOUTH AFRICA
04.2018 - 08.2022
TEST ENGINEER - PRODUCT TESTING - FNB CONNECT SOUTH AFRICA
11.2017 - 04.2018
TEST ANALYST - PRODUCT TESTING - COGNIZANT INDIA
09.2013 - 05.2017
TEST ANALYST TRAINEE - PRODUCT TESTING - COGNIZANT INDIA
10.2012 - 08.2013
BUSINESS ANALYST,FUNCTIONAL TESTER - ABSA SOUTH AFRICA
9 2022 - Current
ANNA UNIVERSITY - Bachelor of Engineering, Instrumentation and Control
Subhashini ElangovanSoftware Quality Assurance Consultant