Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
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Subhashis Ghatak

Subhashis Ghatak

Product Manager

Summary

  • 8 years of experience in IT Consulting and Product Management
  • Co-founded an on-demand laundry solution company and designed & implemented an array of digital products
  • Designed business intelligence solutions using BI tools like Informatica, Tableau ,and Oracle SQL developer
  • Expertise in product management, client management, and business strategy

Overview

8
8
years of professional experience
5
5
years of post-secondary education
3
3
Certifications

Work History

Product Manager

Tavisca, A JP Morgan Chase Company
01.2022 - Current


  • Created product portfolio ,product value proposition and get the product approved from CXO team
  • Designing a data platform to create cross domain data availability and enable product teams with business innovations and data driven decisions
  • Prioritizing product epics, & features and translated identified needs into use case scenarios & user stories
  • Drove Sprint planning, grooming, & designed milestones to deliver the product based on the time, cost,and stakeholders expectations

Co-Founder - Product & Process Development

Zamosh Services Private Limited
02.2018 - 08.2020


  • Delivered the Product vision of a curated marketplace e-commerce through continuous ideation & prototyping ; and scaled the product to 10000+ users & captured 10% of the market
  • Translated product vision into a roadmap and designed Omni-Channel platform to increase customer reach
  • Designed Go-To-Market strategy by working with multidisciplinary teams across operations, and marketing, technology, and finance
  • Identified the product-market fit by understanding the customer needs and market trends, maintained a YOY growth of 200%, and achieved an average Customer Satisfaction score of 91%
  • Designed and implemented Warehouse management software to improve operation efficiency by providing greater visibility of the process and by reducing turn- around time by 40% with a yield loss of .6%
  • Designed and implemented ERP solution by integrating Operations Management and Financial Management

IT Consultant

Tata Consultancy Services
03.2013 - 02.2018


  • Analyzed complex technology challenges, identified opportunities, and improved the top line by 100K USD ; Set up a team of 4 members, actively managed a product backlog of features by collaborating with product owner, and achieved a CSAT of 98.7%
  • Designed a BI solution by integrating multiple lines of businesses and improving customer segmentation; Reduced customer acquisition cost by 10% & improved customer retention rate by 7%
  • Reduced overall job processing time by 30% by eliminating data redundancy and constructing new features
  • Reduced~45 man-hours/month and simplified Information management portfolio by automating monthly manual reporting process and designed an IT architecture with BI reporting capability
  • Collaborated with AIML team to analyze repeat dispute volume of customers and built KPI monitoring dashboard that can reduce the dispute handling cost up to 83%

Education

Product Management Program -

Indian School of Business
01.2022 - Current

MBA -

S. P. Jain Institute of Management And Research
11.2020 - 01.2022

Bachelor of Technology -

West Bengal University of Technology
05.2008 - 07.2012

Skills

Business Analysis & Strategy

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Certification

Professional Scrum Master (PSM1) - scrum.org

Work Availability

monday
tuesday
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saturday
sunday
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Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Timeline

Product Manager

Tavisca, A JP Morgan Chase Company
01.2022 - Current

Product Management Program -

Indian School of Business
01.2022 - Current

MBA -

S. P. Jain Institute of Management And Research
11.2020 - 01.2022

Co-Founder - Product & Process Development

Zamosh Services Private Limited
02.2018 - 08.2020

IT Consultant

Tata Consultancy Services
03.2013 - 02.2018

Bachelor of Technology -

West Bengal University of Technology
05.2008 - 07.2012

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Subhashis GhatakProduct Manager