Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Subhashree Pattnaik

Hyderabad

Summary

Adaptable with extensive experience providing first class result. Meets job demands and deadlines through diligent work-ethic and dedication to quality.

Overview

5
5
years of professional experience

Work History

Senior Process Executive - Training

Cognizant Technology Solutions
Hyderabad
10.2023 - Current
  • Assessed skill gap for employees and developed training modules to meet the identified needs. Trained new hires to perform cross-training exercises with experienced workers. Supported in growth of accuracy of Product MoM.
  • Multi-platform training experience with in-depth conceptual and workflow hands on experience across multiple tools and processes. Have worked with teams of varied size starting from 1 to 100 at the peak.
  • Work allocation to trainer subordinates.
  • Developed trainer interview and certification program.
  • Trainer up skill programe.
  • Cross calibration with teams from other projects within and inside the company.
  • Having knowledge of taking up Pilots workflows and Evals projects
  • Conducting projects to improve efficiency of the workflow
  • Crafted solutions to recurring issues by analyzing root causes.
  • Research (Analysis) and recommended new training method and employment engagement plans.
  • Managing, designing, developing, co-ordination, conducting all training programs.
  • Rigorous training on the. bottom quartile team with the help of root cause analysis.
  • Reviewed customer service requests and provided solutions within specified timelines.

Senior Process Executive - Operation

Cognizant Technologies Solutions
Telengana
11.2018 - 10.2023
  • Processing the images upload by the users for a certain location.
  • Uploading the street view the of a certain location.
  • Training the algorithm on a certain deta for later on automatic automation.
  • Using Crowd Compute for training the algorithm.
  • Business updation according to the present time line.

Education

MBA - Accounting

Khalikote Autonomous College
Berhampur, Odisha
05-2018

Skills

Flexible with working environment

Process improvement

Managing end to end training for new business transaction and ramps

Smart worker

Team worker

Good work experience in validation and substitution

Ability to work independently as well as in team oriented environments with good organization skill,excellent communication, and interpersonal skill

Languages

English
First Language

Timeline

Senior Process Executive - Training

Cognizant Technology Solutions
10.2023 - Current

Senior Process Executive - Operation

Cognizant Technologies Solutions
11.2018 - 10.2023

MBA - Accounting

Khalikote Autonomous College

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Subhashree Pattnaik