Summary
Overview
Work History
Education
Skills
Websites
Hobbies and Interests
Recognition
Timeline
Generic
Subhashree Swain

Subhashree Swain

Summary

Results-driven professional with 9+ years' experience in Retail Operations, People & Key Account Management, Project Delivery, E-Commerce, and Retail. Seeking a Business Lead role to leverage skills and contribute to a dynamic organization. Adept at driving revenue, enhancing customer satisfaction, optimizing operations, and implementing strategic initiatives for business growth. Proven track record in team management, fostering collaboration, achieving exceptional results, and understanding market trends.

Overview

9
9
years of professional experience

Work History

Category Manager

Reliance Retail Limited (Jiomart)
03.2023 - Current
  • • Managed key sellers from Fashion and Beauty category for SSR (seller which does Self Service Registration on JioMart) which contributes to around 20% of the overall SSR business.
  • Used market intelligence and management information to develop and implement category development plans and strategies.
  • Identified and secured partnership opportunities with new industry players, resulting in a 30 % growth in market share.
  • Analyzed market trends and competitor strategies to drive innovative product development and enhance customer satisfaction, while maintaining a positive P&L.

Achievements:

  • Price competitiveness: with the competition to be maintained and provide the lowest price in the market. Achieved overall positive competitiveness for continuous 5 months in Fashion Category.
  • Festival Ideation: Attained the highest selection numbers in Diwali Festival with a YOY sales growth of 120%.
  • Monetization: Attained monetization targets with laid down tools and strategies – 2% of GMV as monetization through focus sellers.

Strategic Projects:

  • Conversion of sellers which are sitting idle with zero GMV by 60%.
  • The Pragati seller tiering program enables us to elevate beginner-level sellers to the top tier with a 92% success rate.

Category Manager (BPC)

Myntra Private Limited
02.2022 - 02.2023
  • Co-own P&L for the managed International Brands by formulating annual JBPs, identifying growth opportunities, and creating a viable business term for both parties.
  • Working closely with the vendor to launch new selection by identifying the improvement space in the category, along with driving exclusive selection, attractive deals, and promotional offers for the consumer.
  • Drive 360-degree visibility and promotion plan for category with merchandising and revenue team based on month/ quarter sales plan.
  • Identifying key customer cohort, analyzing search traffic report, impressions, PPV, CTR, conversion etc.

Achievement:

  • Managing 40 IB brands and 10 domestic brands which contributes more than 9% in overall BPC business.
  • Managed accounts achieved a YOY growth of 75%.
  • Handled category wide project for aging inventory, reduced the ageing stock from 45% to 25% in the span of 3 months.

Vendor Management Lead (BPC)

Cloudtail India Pvt. Ltd.
03.2019 - 12.2021
  • Collaborated with the team to manage the P&L of beauty brands, establishing business models and identifying mutual growth prospects.
  • Negotiated commercials to maintain the sustainable top and bottom lines of the category.
  • Strategized with sales and product teams to shape the product roadmap, pricing strategy, messaging, and value proposition, while conducting customer research to design effective marketing campaigns aimed at boosting traffic and improving conversions.

Achievements:

  • Onboarded 60 manufacturers of beauty (domestic and international) to add more selection at competitive prices.
  • Managed accounts achieved a YOY growth of 110% higher than Category average of 75%.
  • Improved LBB metrics for overall consumables from 56% to 11% in a year.

Senior Business Development Executive (Fashion)

Flipkart Internet Pvt. Ltd.
09.2016 - 03.2019
  • Managing the overall backend category operations (Women's Clothing)
  • Monitor the Category OTB, Vendor on-boarding, Procurement, Purchase order, Pricing, Cataloging, Quality Check at the time of in-warding, Flipkart Photo Shoot, Payments, Brand Ads & account Reconciliation
  • On boarding a new vendor into the Flipkart system (SOR / MP/FA /SMART FULLFILLMENT) and making them aligned with the processes and norms.

Achievements:

  • Grew portfolio of brands from 10 to 40, closed key deals with private labels & brands.
  • Exclusive selection from marketplace sellers during BBD with the lowest ever price points, resulting in highest single day sales of Kurta/Kurti vertical. •Improved marketing & campaign spent of Ethnic SC by 70% than BAU, during Big Billion Days.

Business Development Executive

OLA
01.2015 - 02.2016
  • Ensure long term and profitable relationships with business partners and supply retention through effective reward and recognition programs
  • Reduced CPB (customer complaints) by devising new quality improvement initiatives.

Education

B.Tech, EEE -

01.2014

XII, CHSE -

01.2010

X, CHSE -

01.2008

Skills

Vendor Management

Sales Planning

Competitive Analysis

Leadership and Team Management

Project Management

Process Development

Hobbies and Interests

  • Reading
  • Dancing
  • Singing
  • Travel

Recognition

  • Received Stellar Innovator Award for outstanding performance during Jio Utsav 2023 (Reliance)
  • Received best performer during EORS Festival 2022 (Myntra)
  • Received Best Performer Award during Great Indian Festival 2020 (Cloudtail)
  • Received Best Performer Award during Big Billion Days 2018, 2017, 2016 (Flipkart)

Timeline

Category Manager

Reliance Retail Limited (Jiomart)
03.2023 - Current

Category Manager (BPC)

Myntra Private Limited
02.2022 - 02.2023

Vendor Management Lead (BPC)

Cloudtail India Pvt. Ltd.
03.2019 - 12.2021

Senior Business Development Executive (Fashion)

Flipkart Internet Pvt. Ltd.
09.2016 - 03.2019

Business Development Executive

OLA
01.2015 - 02.2016

B.Tech, EEE -

XII, CHSE -

X, CHSE -

Subhashree Swain