
• Agile Delivery & Analytics Leader with 13+ years of experience driving large-scale programme execution, Agile transformation and cross-functional delivery across global teams, consistently aligning technology initiatives with strategic business objectives.
• Proven track record of accelerating delivery outcomes and operational efficiency, improving release frequency, team velocity and planning effectiveness through data-driven Agile practices and governance frameworks.
• Expert in Scrum, SAFe and enterprise Agile coaching, building high-performing teams, enabling delivery maturity and strengthening stakeholder collaboration across product, engineering and leadership teams.
• People-focused leader empowering teams by fostering collaboration, innovation, openness of expression and psychological safety while driving cost optimisation and operational excellence across large-scale technology programs.
• Directed end-to-end program delivery for multiple Agile teams by aligning execution with organisational strategic goals and quarterly objectives.
• Governed delivery operations through structured sprint planning, estimation practices, dependency management and risk mitigation frameworks.
• Facilitated program-level Agile forums including Scrum of Scrums, to proactively manage cross-team dependencies, accelerate blocker resolution and enable predictable delivery outcomes.
• Implemented delivery metrics including velocity, throughput, burn-up chart, predictability and capacity utilisation to improve forecasting accuracy.
• Leveraged delivery analytics and operational data to identify bottlenecks and implement continuous improvement initiatives.
• Partnered with data engineering and analytics teams to streamline data ingestion and transformation workflows.
• Engaged with senior leadership and Product Owners to optimise backlog prioritisation and value-driven roadmap execution.
• Led stakeholder communication during production incidents and delivery challenges to ensure timely resolution and transparency.
• Led program governance meetings with senior leadership to align cross-functional teams on quarterly goals while proactively mitigating risks and dependencies.
• Facilitated weekly and monthly vendor syncs to drive timely resolution of requirements and defects and clear communication on upcoming releases or patches.
• Mentored engineering teams through Agile coaching, enabling stronger collaboration, accountability and delivery ownership.
• Managed performance growth through structured feedback sessions, capability development plans and team skill matrix initiatives.
• Coordinated Agile delivery across distributed teams by proactively managing dependencies, risks and sprint execution.
• Facilitated Agile ceremonies including sprint planning, backlog refinement, daily scrum, sprint reviews and retrospectives.
• Collaborated closely with Product Owners to maintain a well-prioritised backlog aligned with delivery capacity.
• Supported organisational Agile transformation initiatives transitioning teams from Waterfall to Scrum methodologies.
• Monitored sprint metrics and delivery trends to identify inefficiencies and improve planning predictability.
• Maintained stakeholder alignment across global teams through structured reporting and communication cadence.
• Enabled teams to adopt Agile mindset and best practices to improve collaboration and delivery outcomes.
• Supported end-to-end Graduate Engineer Trainee program, from curriculum development to recruitment, resulting in the successful onboarding of an Associate Scrum Master.
• Mentored and coached Scrum Masters to improve adaptability, Agile practices and operational excellence.
• Developed automated test frameworks and scripts using Python to improve regression testing efficiency and quality coverage.
• Analysed test outcomes, identified defects and collaborated with development teams to ensure timely issue resolution.
• Led deployment and go-live activities ensuring seamless production releases and minimal operational disruptions.
• Contributed to solution design discussions to address customer requirements and system enhancements.
• Supported QA leadership in maintaining and enhancing automation test suites across application modules.
• Transitioned into Agile project leadership responsibilities including sprint facilitation and progress reporting.
• Integrated and processed large-scale telecom data (CDR) ensuring data accuracy and compliance.
• Performed data validation, transformation checks and quality assurance before system ingestion.
• Conducted TAP data analysis and anomaly detection to maintain SLA adherence.
• Collaborated with customers and internal stakeholders to resolve operational issues efficiently.
• Implemented IOT-related configurations and conducted validation checks to ensure correct data ingestion.
• Performed system testing using test data scenarios to verify functionality and compliance with operational standards.
• Provided first-level technical support for customer issues and ensured timely resolution of service requests.
· Accelerated sprint velocity by 200% (7→21 story points) within a year by eliminating bottlenecks, refining estimations, and enforcing actionable retrospectives.
· Increased release frequency by 600% (3/quarter → 6/month) by streamlining delivery pipelines, driving faster and more reliable product releases.
· Reduced sprint planning time by 60% (90→30 mins) via structured backlog refinement and prioritization, significantly boosting team efficiency.
· Achieved an 80% positive Spotify Health Check by enhancing transparency, strengthening stakeholder alignment, and optimizing Agile practices.
· Enabled 100% team capacity utilisation by coaching Product Owners and leadership on effective backlog prioritisation and dependency management.
· Led a landmark triple-title simultaneous release through CI/CD and automation, redefining scalability and operational excellence.
· Led enterprise Agile transformation from Waterfall to Scrum, improving delivery adaptability, collaboration and transparency across engineering teams.
. Delivered $25,000 in revenue savings through operational improvements and process optimisation initiatives recognised at the organisational level.
GPA: 7.8
GPA: 60
Agile: Agile Delivery Management Scrum Framework SAFe Agile Methodology Agile Transformation Program Management Scrum of Scrums Facilitation Sprint Planning & Backlog Grooming Release Planning & Roadmap Execution Dependency Management Risk & Issue Management Stakeholder Management Continuous Improvement
Delivery Metrics & Performance Management: Velocity Tracking Throughput Analysis Capacity Planning Predictability Metrics Sprint Analytics Delivery Governance KPI & OKR Alignment Data-Driven Decision Making
Leadership & Coaching: Agile Coaching Team Mentorship Conflict Resolution Cross-Functional Collaboration Performance Management Stakeholder Communication Organisational Change Management
Tools & Platforms: Jira Confluence MS Office Google Suite
Data Concepts: Data Analysis Data Transformation (ETL/ELT) Data Ingestion Data Validation Data Quality Data Governance Data Warehousing Concepts
Technical & Analytical Skills: SQL UNIX Python PuTTY WinSCP Git Jenkins Open Grok Test Automation Frameworks QA Testing & Defect Management