Subhasish Shaw
Rampurhat
Summary
Dynamic sales professional with extensive experience at Reliance Digital, excelling in customer service and conflict resolution. Proven track record in staff training and inventory management, enhancing team productivity and customer satisfaction. Adept at fostering relationships and resolving issues efficiently, driving sales success through effective communication and strategic problem-solving.
Overview
6
6
years of professional experience
Work History
SENIOR SALES ASSOCIATE (TEAM LEADER)
RELIANCE DIGITAL
RAMPURHAT
04.2025 - Current
- Participated in weekly team meetings to discuss progress towards goals.
- Resolved customer complaints in a professional manner within established guidelines.
- Handled customer complaints professionally and efficiently while providing solutions that met customer needs.
SALES ASSOCIATE
KHOSLA ELECTRONICS PVT LTD
RAMPURHAT
08.2024 - 03.2025
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Developed trusting relationships with customers by making personal connections.
AIRTEL BHARTI PVT. LTD.
STORE MANAGER
RAMPURHAT
05.2023 - 06.2024
- 1 YEAR WORKING EXPERIENCE IN AIRTEL STORE MANAGER.
- Prepared staff work schedules and assigned team members to specific duties.
- Strengthened work flow productivity by hiring, managing and developing top talent.
GAYATRI COMMUNICATION & ELECTRONICS
SALES ASSOCIATE
RAMPURHAT
06.2019 - 04.2023
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
BACHELORS DEGREE -
RAMPURHAT COLLEGE
Rampurhat01.2022
INDUSTRIAL TRAINING -
GOVERNMENT ITI COLLEGE (PPP)
Rampurhat01.2021
HIGER SECONDARY -
JITENDRALAL VIDYABHABAN
Rampurhat01.2019
MADHYAMIK -
JITENDRALAL VIDYABHABAN
Rampurhat01.2017
Skills
- Customer service
- Sales techniques
- Inventory management
- Staff training
- Conflict resolution
- Sales reporting
Languages
- Bangla
- English
- Hindi
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge.
Personal Information
- Date of Birth: 04/29/01
- Gender: Male
- Nationality: Indian
- Marital Status: Un-Married
Father's Name
Binod Kumar Shaw
Timeline
SENIOR SALES ASSOCIATE (TEAM LEADER)
RELIANCE DIGITAL
04.2025 - Current
SALES ASSOCIATE
KHOSLA ELECTRONICS PVT LTD
08.2024 - 03.2025
AIRTEL BHARTI PVT. LTD.
STORE MANAGER
05.2023 - 06.2024
GAYATRI COMMUNICATION & ELECTRONICS
SALES ASSOCIATE
06.2019 - 04.2023
BACHELORS DEGREE -
RAMPURHAT COLLEGE
INDUSTRIAL TRAINING -
GOVERNMENT ITI COLLEGE (PPP)
HIGER SECONDARY -
JITENDRALAL VIDYABHABAN
MADHYAMIK -
JITENDRALAL VIDYABHABAN