Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Websites
Affiliations
Timeline
Generic
Subhasree Paul

Subhasree Paul

Jamshedpur

Summary

Energetic professional with 4.5 years of experience in industry. Punctual employee dedicated to following safety procedures and protocols to avoid mishaps. Considered valuable and hardworking employee by supervisors and also People-oriented Team Leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Team Lead (Enterprise Sales)

One 97 Communication Ltd
Kolkata
01.2023 - 04.2024
  • Monitored team progress and enforced deadlines.
  • Developed and implemented sales strategies to achieve revenue goals.
  • · Responsible for Merchant acquiring along with upsell and cross sell
  • Resolved escalated customer complaints or queries promptly and efficiently.
  • Managed outbound activity for Brand EMI during Festive offer
  • Conducted regular performance reviews to assess individual team member progress.
  • Resolved customer complaints in an effective manner while maintaining a high level of customer service.
  • Determined consumer needs to provide products and services appealing to larger market.

Deputy Manager

HDFC Bank Ltd
Jamshedpur
08.2019 - 09.2022
  • Sales ( Acquiring, Enhancing ,Deepening and Retention) and portfolio management
  • Portfolio Values to grow gradually - CA, SA & TD
  • Identified opportunities to cross-sell additional products and services to existing customers.
  • Promoted insurance and products to individuals and businesses and analyzed and determined financial viability and productivity of target products and services.
  • Developed strong relationships with customers by providing excellent service and advice.
  • Provided customer service support for account opening, deposits, withdrawals and loan applications.
  • Cash and Customer Instruction dealing
  • Assisted clients in setting up online banking services, debit cards.
  • Educated customers on how to use online banking platforms safely.

Education

MBA - Marketing And Human Resource

KIIT School of Management
Bhubaneshwar
05-2019

B.COM - Financial Accounting

Jamshedpur Women's College
Jamshedpur
05-2017

High School Diploma -

DAV Public School Bistupur
Jamshedpur
04-2014

Matriculation -

BSS Pranav Children World
Jamshedpur
04-2012

Skills

  • Employee engagement
  • Complaint resolution
  • Schedule Management
  • Marketing knowledge

Certification

· Mutual fund operation

· IRDA

· Debt Markets

· Anti-Bribery and Anti- Corruption

· Retail Assets

Languages

Bengali
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1

Accomplishments

BistupurBhubaneshwarBhubaneshwarPranavved various Accolades in Singing And Dancing Interschool Competition.

· Winner of Bangiya Parishad in Fine Arts

· Participated in student volunteer in Kuriocity (Business Research Fair) KSOM.

Affiliations

  • Volunteering
  • Fine Arts
  • Music
  • Acting
  • Dancing

Timeline

Team Lead (Enterprise Sales)

One 97 Communication Ltd
01.2023 - 04.2024

Deputy Manager

HDFC Bank Ltd
08.2019 - 09.2022

MBA - Marketing And Human Resource

KIIT School of Management

B.COM - Financial Accounting

Jamshedpur Women's College

High School Diploma -

DAV Public School Bistupur

Matriculation -

BSS Pranav Children World

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Subhasree Paul