Subhiksha C L

• Curated acceptance criteria with the product team to ensure clarity and alignment.
• Collaborated with the implementation team for a smooth product launch.
• Conducted data analysis and verification to streamline Resident Invitation processes across multiple property management systems.
• Trained customer support and client success teams on product knowledge and data verification.

Testing:

• Conducted in-depth analysis and troubleshooting of software across multiple platforms.
• Designed and executed tests to identify software errors.
• Supervised and mentored junior QA engineers to ensure quality standards.
• Collaborated with team leaders to develop accurate test plans and ensure timely, bug-free software releases.
• Debugging Production issues and support the development team to reach solutions quickly.

Product:

• Collaborated with the product team to refine user stories, improving product outcomes and user satisfaction.
• Tracked and resolved bugs, significantly enhancing user experience and product quality.
• Client Demos for the launched product and Getting the product certified by the PMS Companies

• Implemented and maintained a test data management system, reducing test data-related issues by 20%.
• Monitored and reported test progress to stakeholders, improving project visibility and transparency by 15%.
• Created test metrics and reports, enhancing testing efficiency by 10% through data-driven insights.

Scrum Master:

• Facilitated Scrum ceremonies (daily stand-ups, Sprint planning, reviews, and retrospectives) to drive collaboration and continuous improvement.
• Collaborated with Product Owners to prioritize backlogs based on business value.
• Monitored Agile metrics (burn-down charts, velocity) to track team performance and inform stakeholders.

• Assisted in creating and maintaining test plans, cases, and scripts for PropTech Integration Software, ensuring thorough test coverage.
• Executed manual and automated tests, identifying defects that led to a 15% reduction in production issues.
• Collaborated with developers and stakeholders to resolve defects, contributing to a 10% improvement in project success rate.