Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Subhojit Ghosh

Howrah

Summary

Dedicated Customer Support Executive with expertise in complaint resolution and team collaboration. Known for punctuality and reliability, delivering efficient customer service and accurate product information.

Overview

5
5
years of professional experience

Work History

Customer Support Executive

Aurora
Colombo
04.2023 - Current
  • Resolved customer inquiries and complaints efficiently and professionally.
  • Provided excellent customer support through phone and email communication.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Maintained a high typing speed with minimal errors to maximize productivity.

Phlebotomist

Thyrocare
Howrah
01.2021 - 03.2023
  • Collected blood samples using proper techniques and safety protocols.
  • Assisted in training new staff on phlebotomy techniques and protocols.

Education

High School Diploma -

Makardah Bamasundari Institution
Makardah

Skills

  • Product knowledge
  • Complaint resolution
  • Team collaboration
  • Punctuality and reliability
  • Customer support
  • Typing speed [65-70] WPM

Languages

English
Upper Intermediate (B2)
B2
Bengali
Native
Native
Hindi
Proficient (C2)
C2

Timeline

Customer Support Executive

Aurora
04.2023 - Current

Phlebotomist

Thyrocare
01.2021 - 03.2023

High School Diploma -

Makardah Bamasundari Institution
Subhojit Ghosh