Summary
Overview
Work History
Education
Skills
Certification
On-the-Job Training
Timeline
Generic
SUBHRA ACHARYA

SUBHRA ACHARYA

Bangalore

Summary

Skilled Technical Project Manager with experience in leading complex IT projects, managing cross-functional teams and leading new product launches. Demonstrated strengths include risk management, strategic planning, and process improvement. Known for delivering high-quality results within budget constraints while fostering strong relationships with stakeholders.

Overview

6
6
years of professional experience
6
6
Certification

Work History

Technical Project Manager

Reward360
Bengaluru
07.2024 - Current
  • Building and scaling an engaging, effective, and scalable loyalty rewards platform and digital marketplace to drive customer engagement, satisfaction, and retention, leading to increased revenue and long-term success.
  • Successfully launched a rewards platform product for ICICI Bank, resulting in an impressive annual revenue of $400,000. Emphasized reusability throughout the design process and effectively implemented the platform.
  • Effectively led and managed a design team in creating the UI/UX for both web and mobile applications. Demonstrated strong leadership and collaboration skills to ensure the successful delivery of the product.
  • Spearheaded the seamless integration between the loyalty management platform and the payment gateway. Successfully managed the development and deployment of this integration.
  • Responsible for overseeing the rewards and loyalty management platform for one of the largest banks in India. This involved owning the features, as well as deliveries, for the platform.
  • I was responsible for managing the product roadmap for the loyalty management system. Collaborated closely with both engineering and business teams to successfully deliver crucial features, welcome benefit reward points for Emerald, Rubix, and Sapphiro card, resulting in a notable enhancement of customer satisfaction. Leading the delivery for iShop application development for both web and mobile for ICICI Bank.
  • Devised and implemented a performance tracking dashboard for the loyalty program, which provided valuable insights for refining business rules.

Scrum Master

Wissen Technology
07.2021 - Current
  • Lead and facilitated Agile ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives for a crossfunctional team of 32 members
  • Coached and mentored team members on Agile principles and Scrum practices to improve collaboration, efficiency, and productivity
  • Collaborated with product owners to prioritize and refine the product backlog, ensuring alignment with business objectives and customer needs
  • Implemented and maintained project management tools (e.g., Jira) to track progress, monitor sprint burndown and visualize team performance
  • Identified and resolved project roadblocks and impediments to ensure the team's progress and maintain project timelines
  • Acted as a liaison between the development team and stakeholders, fostering open communication and managing expectations
  • Promoted a culture of continuous improvement by conducting retrospectives and implementing process enhancements based on team feedback
  • Facilitated cross-functional coordination and collaboration to ensure successful delivery of software releases.

PMO and Scrum Master

07.2021 - 12.2022
  • Served as a Scrum Master leading 2 Scrum teams of 15 members focused on meeting their deliverables and maintain 100% product quality
  • Facilitated all the scrum ceremonies to get the successful delivery
  • Conducted team building activities to create bond between team members which helped in interpersonal relationship development
  • Worked as product manager and prepared monthly report of on-going project updates for stakeholders and management
  • Worked as servant leader to make sure that squad members are being heard and understood.

Internship in HRM and counseling

Kalinga Institute of Social Science
Bhubaneswar
01.2017 - 05.2017
  • Managing 25,560 students and 982 employees
  • Understanding job satisfaction of the employees
  • Look after environment of the institution
  • Focusing and managing the food and health of the students.

Counselor & Young Professional

District Employment Exchange
Cuttack
  • Organizing and Moderating district level workshops
  • Organizing State level job fairs
  • Motivating candidates for job satisfaction
  • Building corporate relationship with industries
  • Interaction with employers and getting vacancies for govt
  • Registered candidates
  • Documentations of monthly and weekly employment reports
  • Conducting seminars and other employment related activities.

Education

MPhil in Counseling Psychology -

Christ University
Bengaluru, Karnataka
05.2019

Masters in OB and HR Psychology -

Utkal University
Bhubaneswar, Odisha
04.2017

Skills

  • Agile project management
  • Stakeholder Communication
  • Team Management
  • Stakeholder Relations
  • Vendor Relationship Management
  • Project Leadership
  • Strategic Planning
  • Schedule Management
  • Quality Assurance
  • Scrum Master
  • Facilitation skills
  • Problem Solving
  • Project Management
  • Backlog Management
  • Sprint Planning
  • Review and Retrospective
  • Conflict Resolution
  • Removing Impediments
  • Requirement Gathering
  • Waterfall
  • SDLC business processes
  • Good communication skills
  • Good Presentation skills
  • Good Interpersonal skills
  • JIRA
  • Confluence
  • Scrum boards

Certification

  • Certified Scrum Master from Scrum Alliance
  • Agile Fundamentals: Including Scrum and Kanban - 2022 from Udemy
  • Agile Transformation and Scaled Agile from Udemy
  • Scrum Foundation course from Morgan Stanley
  • Product manager course from Morgan Stanley
  • The Agile Bootcamp from Udemy

On-the-Job Training

  • Agile Principles
  • Problem Solving & Decision Making
  • Team Building
  • Critical Thinking
  • Emotional Intelligence
  • Prioritization
  • Leadership Foundation
  • Effective Communication
  • College to Corporate
  • Quality management
  • Firm risk management
  • Project Management

Timeline

Technical Project Manager

Reward360
07.2024 - Current

Scrum Master

Wissen Technology
07.2021 - Current

PMO and Scrum Master

07.2021 - 12.2022

Internship in HRM and counseling

Kalinga Institute of Social Science
01.2017 - 05.2017

Counselor & Young Professional

District Employment Exchange

MPhil in Counseling Psychology -

Christ University

Masters in OB and HR Psychology -

Utkal University

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SUBHRA ACHARYA