Lawn Tennis
Subhrajyoti Das
Data & Analytics Expert
Canberra
Summary
Data & Analytics Manager Scaling new heights of success and leaving marks of excellence targeting managerial and leadership roles in Solution Delivery and Business Modeling with a leading organization in Consulting industry Executive Profile Key Impact Areas PMP & Six Sigma Certified professional offering 15 years of rich and extensive experience in Data Analytics, Solution Delivery, Team Management, Product Development and Project Management Resourceful in performing analysis of large data sets with the purpose of understanding or making conclusions for decision-making purposes as well as developed prediction algorithm using advanced data mining algorithms Managed large and complex clients and prospect relationships to maximize net contribution through an emphasis on obtaining new, high-income relationships; maintained quality service for all customers, expanded existing relationships Expertise in setting out delivery standards for various operational areas, implementing quality systems & procedures to facilitate a high-quality customer experience, while adhering to the SLAs and business services Creative Analytics Manager keen to expand beyond traditional tools and techniques to advance both internal business goals and data analytics pursuits. Derives excellence from personnel by providing exemplary leadership and technical expertise. Skilled creator of cohesive, productive teams exploiting every bit of available data.
Overview
16
16
years of professional experience
7
7
Certifications
2
2
Languages
Work History
Analytics Manager
01.2021
- Key Result Areas: o Led the data analysis and optimization for various campaign performances of one of the leading telecom client in NAMR o Led a strategic module for one of the Moonshot programs developed for POP PA HR function; the forecasting model was developed on the DAIS platform for job and skill demand in WM, IT services, Auto, Tech, Manufacturing and IG sectors; also developed and connected the front end to the live snowflake database at the backed (which was hosted in lighthouse) o Designed an interactive campaign performance dashboard in Tableau for a global CG client which helped in analyzing the
- KPIs for sales, target customers and incremental trips
- O Utilized Tableau to create a network optimization dashboard for NAMR's major telecom operator resulted in ~40% consolidation of the low utilization networks o Built a cost taxonomy and a spend cube in Alteryx for the largest multiple restaurant portfolio corporation in the United
- States, encompassing USD 230 Bn in revenue o Helped in combining benchmarking and other diagnostic solutions like ZBO, Org Builder Proposal Diagnostics to deep dive on organizational pain points and improvement potentials
- O Revamped the Consumer Analysis survey for a leading bank in UK in terms of its technical delivery and optimized the model
Analytics Manager
Boston Consulting Group Pvt. Ltd
Gurgaon
09.2015 - Current
- Exploited closed-loop reporting tools and CRM systems to inform data organization and exploitation measures.
- Organized [Number] simultaneous ongoing projects, delegating personnel and resources to optimally meet overarching business goals and minimize redundancies.
- Created custom dashboards and interfaces designed specifically to suit customer needs and priorities for optimal performance.
- Integrated third-party analytics solutions into ongoing projects.
- Managed large-scale implementations on platforms such as [Type] and [Type].
- Translated complex business objectives into actionable data management plans for individual clients and customer classes.
- Oversaw data visualization projects for [Type] clients, delivering comprehensible and invaluable visuals for presentation to audiences of different technical understanding.
- Analyzed large datasets to identify trends and patterns in customer behaviors.
- Devised and deployed predictive models using machine learning algorithms to drive business decisions.
Lead Knowledge Analyst
09.2015 - 12.2020
- Key Result Areas: o Led activity-based optimization programs by running diagnostic solutions and external benchmark exercises o Spearheaded organization diagnostic exercises by introspecting effective solutions like delayering, span of control and using a wide variety of organizational levers o Led a team of solution analysts to identify and deliver KPIs for process optimization and organizational effectiveness
Team Lead
HCL Technologies Ltd.
Gurgaon
04.2013 - 09.2015
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Coached team members in techniques necessary to complete job tasks.
- Directed and supervised team of [Number] engaged in [Type] and [Type] development.
- Designed strategic plan for component development practices to support future projects.
- Mentored and guided employees to foster proper completion of assigned duties.
Assistant Manager
Tata Consultancy Services Ltd.
Mumbai
09.2011 - 04.2013
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Created employee schedules to align coverage with forecasted demands.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Reviewed sales and gross profit report to assess company efficiency.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Senior Manager
Angel Broking Ltd.
Mumbai
10.2008 - 09.2011
- Implemented productivity benchmarks across all departments to maximize company revenue.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Evaluated hiring, firing, and promotions requests.
- Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Developed proposals and presentations for internal and external audiences.
Junior Business Analyst
3i Infotech Ltd.
Mumbai
05.2007 - 09.2008
- Researched competitors to build report of rising trends in [Type] markets.
- Worked one-on-one with clients to improve [Type] specifications.
- Assisted [Type] departments and [Type] staff to improve client satisfaction.
- Exercised critical thinking to resolve [Type] error in [Type] reports.
- Created detailed [Type] reports from [Type] research for review by development team.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
Education
MBA - Finance
ICFAI Business School
B.Tech - Computer Science & Engineering
Bengal Institute of Technology
Project Management Professional, PMI - undefined
Business Excellence Six Sigma Master Black Belt, Benchmark Six Sigma Affiliated Exemplar Global in - undefined
Lean Six Sigma Black Belt, Asian Institute of Quality Management, ASCB (UK - undefined
Certified professional level App Builder for Inhouse Web Analytics tool Certified Microsoft Azure AI Fundamentals Professional Certifications in Python, R, Tableau, Power BI, and Alteryx from Udemy & Simplilearn SQL Server Professional, NIIT - undefined
Adobe Flash, NIIT in - undefined
Internal ISO Auditor, NIMBUS - undefined
Skills
PredictiveAnalysisCross-FunctionalCoordinationSoft SkillsBusinessManagementConsultingProductDevelopmentSoftSkillsCareer Timeline (Recent 04)HighlightsConferred withO Best Delivery Excellence award in Q2’2019O Supreme Internal Initiative of the of the Quarter for the operational improvement programs rolled out in Q2'2017O Excellently launched the process for software license management by outlining the workflow and syncing key stakeholdersAcross the value chain by reducing 40% procurement lead timeApr’13-Sep’15 with HCL Technologies Ltd, Gurugram asTeam LeadO Successfullymanageda teamof35 GreenBeltsand BlackBeltsto achievedeadlineswhile adheringto SLAbyensuringpromptResolution of inquiries and concernsO Functioned towards standardization of global operating model for Thread-needle Asset Management Ltd using DiscreteEvent Simulation resulted in ~ 70FTE utilizationSep’11-Apr’13 with Tata Consultancy Services Ltd, Mumbaias Assistant ManagerO Rolled out GEMBA Kaizen events and variation reduction projects for esteemed clients of CITI Bank in NAM and EMEA region byFormulating FTE utilization model on migration, automation, process efficiency and effectivenessstudiedO Implemented process improvement efforts for ICG Alternative Investment Ltd, including discrete event simulation and KaizenMethodology, which resulted in $8 million in savings and the use of 28 FTEsOct’08-Sep’11 with Angel Broking Ltd, Mumbai as Senior ManagerSuccessfully applied “Pugh Concept Selection Matrix” to assess the design alternatives of the organization’s flagship products in theWealth management space foremost to cost saving of 15 million INRExecutedO “Kano Model” for structured user-questioning methodology targeting retail clients who have stopped using the product over aSignificant timeExcellently saved Annual cost of 2 million INR for Contract Notes Printing and Delivery where the target was to print a single contractNote combining all the market segments at a single runMay’07-Sep’08 with 3i InfoTech Ltd, Mumbai as Junior Business AnalystIndustrialized new processes and offhand the existing processes for ICICI Bank's DMAT and Depository services resulting in markedPerformance improvementsPublicationsTechnical SkillsMachine Learning & AI ToolsModeling ToolsETL ToolsVersion ControlCloud PlatformR, Python, PyCharm, Visual StudioCodePROV 62 R3, ARIS, TIBCO, CrystalAlteryx, Tableau Prep BuilderGithubAzureProject Management Tools Trello, SMARTSHEET, JIRABI Tools Tableau, Business Objects, Power BI
Accomplishments
- Oct’08-
- Sep’11
- Angel Broking Ltd.,
- Mumbai
- Sep’11-
- Apr’13
- Tata Consultancy
- Services Ltd., Mumbai
- Apr’13-
- Sep’15
- HCL Technologies
- Ltd., Gurugram
- Since
- Sep’15
- Boston Consulting Group
- Pvt
- Ltd., Gurugram
Certification
“Corporate Reporting Framework (CRF)”
Interests
Oil Painting
Timeline
Analytics Manager
01.2021
Analytics Manager
Boston Consulting Group Pvt. Ltd
09.2015 - Current
Lead Knowledge Analyst
09.2015 - 12.2020
Team Lead
HCL Technologies Ltd.
04.2013 - 09.2015
Assistant Manager
Tata Consultancy Services Ltd.
09.2011 - 04.2013
Senior Manager
Angel Broking Ltd.
10.2008 - 09.2011
Junior Business Analyst
3i Infotech Ltd.
05.2007 - 09.2008
MBA - Finance
ICFAI Business School
B.Tech - Computer Science & Engineering
Bengal Institute of Technology