Summary
Overview
Work History
Education
Skills
Disclaimer
Mobile Numbers
Personal Competency
Languages
Timeline
Generic

Subodh Tomar

New Delhi

Summary

To attain a challenging position in a firm so as to use and enhance my knowledge for the benefit of the company. To work with a Strong, Committed and Progressive Organization. Strongly believes in innovative and challenging concept promotion.

Seasoned Senior Travel Consultant with many years of experience in providing clients with exceptional travel arrangements and booking experiences. Handled incoming requests from existing and new customers to identify needs and exceed expectations in arranging satisfactory travel accommodations while minimizing cost to clients. Motivated individual enthusiastic about understanding and addressing client needs to achieve outstanding customer satisfaction.

Overview

11
11
years of professional experience

Work History

Senior Travel Consultant

CWT India Pvt Ltd
Gurugram
05.2024 - Current
  • Handling inbound calls from corporate traveller's and travel arrangers.
  • Arranging flight ,hotel and car rentals and also interact with airlines ,hotels and car rentals companies in case of any urgency and resolve the issue.

Senior Ticketing Executive

Onkar Infotech Pvt Ltd (Southall Travel)
05.2022 - 05.2024
  • Work on queues of issuance, reissuance of pnr on Sabre, Amadeus, Galileo and Worldspan.
  • Assisting sales team in advising reissue charges and help them in PNR creation.
  • Process urgent travel PNR.
  • Generate revenue in finding lowest fare on issued ticket.

Senior Travel Counsellor

Teleperformance Global Services Pvt Ltd
07.2018 - 05.2022
  • Handling corporate bookings of CWT requires any action like issuance, reissuance and invoicing on Sabre.
  • Knowledge of refund on Amadeus.
  • Quality audit and floor support.

Analyst

EXL service.com (India) Pvt Ltd
10.2016 - 06.2018
  • Work on manual intervention queue to issue rejected PNR.
  • Work on schedule change queue.

Process Associate

Interglobe Technology Pvt Ltd
08.2015 - 10.2016
  • Assist crew members and guest of Princess Cruise to Secure their flight, Hotel accommodation and transfers.
  • Create PNR and make routing as per vessel schedule.

Process Associate

Interglobe Technology Private Limited
10.2014 - 04.2015
  • Assist the passenger of Indigo Airlines like making new reservation, change in reservation, seat assignment, web check-in.

Education

B.Sc. -

MP Bhoj Open University
Gwalior, M.P.

Diploma - Aviation, Hospitality, Travel and Tourism Management

Punjab Technical University

Skills

  • Working knowledge of issuance ,reissuance on Sabre ,Amadeus and Galileo

Disclaimer

I hereby declare that all the above mentioned is correct to the best of my knowledge.

Mobile Numbers

  • 7042581810
  • 9131055629

Personal Competency

  • Adaptability
  • Flexibility
  • Positive Attitude

Languages

Hindi
First Language
English
Proficient
C2

Timeline

Senior Travel Consultant

CWT India Pvt Ltd
05.2024 - Current

Senior Ticketing Executive

Onkar Infotech Pvt Ltd (Southall Travel)
05.2022 - 05.2024

Senior Travel Counsellor

Teleperformance Global Services Pvt Ltd
07.2018 - 05.2022

Analyst

EXL service.com (India) Pvt Ltd
10.2016 - 06.2018

Process Associate

Interglobe Technology Pvt Ltd
08.2015 - 10.2016

Process Associate

Interglobe Technology Private Limited
10.2014 - 04.2015

B.Sc. -

MP Bhoj Open University

Diploma - Aviation, Hospitality, Travel and Tourism Management

Punjab Technical University
Subodh Tomar