Hi, I’m
SUBRAMANI A
Bangalore
Every problem is a gift—without problems we would not grow.
Tony Robbins
Summary
Experienced Logistics Manager proficient at monitoring operational pulse to deliver relevant information to all major internal customers and stakeholders. Accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment and contract integrity. Works quickly and maintains focus while providing top-notch customer service.
Overview
10
years of professional experience
5
years of post-secondary education
5
Languages
Work History
Apollo Hospitals Enterprise LimitedBangalore
Logistics Manager
06.2021 - Current
Job overview
- Prepared updated shipment reports for executives and clients.
- Handling 300 Plus Delivery boys and them salaries, shift timings.
- Working on MIS reports.
- Inventory Management.
- Managed monthly freight cost reporting processes.
- Maintaining SLA and overall serviceability.
- Directed shipping and receiving of wide range of products daily.
- Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
- Processed orders by due dates to enable on-time delivery to customers.
- Built continuous improvement culture that attracted and retained high-performing employees while reducing costs.
- Every week Store visits and conducting meeting with Delivery boys.
- Maintained accurate driver information for delivery scheduling.
- Coordinated safety meetings to educate team members on best practices to mitigate hazard opportunities.
- Provided all drivers with pertinent safety materials regarding rules and regulations.
BUNDL TECHNOLOGIES PRIVATE LIMITED (SWIGGY)Bangalore
SENIOR FLEET OPERATIONS MANAGER
04.2018 - 06.2020
Job overview
- Handling more then 10 cities and total operations.
- Handled all the cities BDM's (Business development managers) and communicate with them on daily basis.
- Managing a team of 350-400 Pickup & Delivery Partners directly on a daily basis.
- Drive Pickup & Delivery Partners efficiencies assigned at an individual level.
- Pickup & Delivery Partner attendance to be maintained basis demand on a daily basis.
- Assist on boarding team with recruiting when necessary.
- Work to ensure that we are delivering an excellent customer experience and address escalated customer concerns as necessary.
- Manage and drive staffing plans, cost analysis, schedules, quality initiatives, process change initiatives, projects and other Change initiatives as required.
- Improve and maintain promised delivery times for better customer experience.
- Conduct classroom/ field training at individual level for better customer experience.
- Conduct regular field audits for better compliance among Pickup & Delivery Partners.
- Manage and control voluntary attrition and control absconders by conducting regular engagement activities.
- Provide feedback at individual level and conduct weekly one-on-ones to understand problem areas.
- Ensure excellent customer experience by solving order level escalations.
- Support through calls for Pickup & Delivery Partners during emergencies and exigencies.
- Formed strategic partnerships, established metrics and participated in complex negotiations.
- Increased customer satisfaction by resolving issues.
- Developed team communications and information for meetings.
- Maintaining SLA (Service level agreement).
- Worked flexible hours; night, weekend, and holiday shifts.
- Monitored company inventory to keep stock levels and databases updated.
- Improved operations through consistent hard work and dedication.
- Supervised work of contracted employees to keep on task for timely completion.
Electro Fibres India Pvt LtdBangalore
Asst Production Manager & Sales
01.2013 - 01.2018
Job overview
- 4.5 years as Production in ELECTRO FIBRES Bangalore, Who were in the field of Insulator producing and were manufacturing self-insulators for all the most Electrical panel board companies in India, ,TMEIC,SIMENS,TOSHIBA,POWERICA, Handled complete production planning and till dispatch activities Handled all Switchgear and panel board customers 1 year in sales Department Handling 300 labors and 4 supervisors under my control Resolving quality issue and preparing RCA report also Handled all transport and logistics peoples in sales department Examined incoming materials and compared to documentation for accuracy and quality.
- Used hand trucks, forklifts and scissor lifts to complete tasks and transport items.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Reviewed production specifications to verify accurate weights and measurements prior to mixing ingredients.
- Established position requirements, schedules and production team processes.
- Led quality control initiatives to reduce downtime and boost profits.
- Successfully managed production activities to achieve on-time shipment of orders.
Education
Guru Raagavindra Polytechnic College
Diploma from Diploma in Electrical And Electronics Engineering
06.2010 - 03.2013
Government Higher Secondary School
No Degree from 12th Standard
06.2008 - 04.2010
Skills
MS Excel
undefinedAccomplishments
- Personal Details:
- Father Name: C.ASOKAN
- Marital Status: Married
- DOB: June 3rd 1991
- Nationality: Indian
- Total Experience: 8 Yrs.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Logistics Manager
Apollo Hospitals Enterprise Limited
06.2021 - Current
SENIOR FLEET OPERATIONS MANAGER
BUNDL TECHNOLOGIES PRIVATE LIMITED (SWIGGY)
04.2018 - 06.2020
Asst Production Manager & Sales
Electro Fibres India Pvt Ltd
01.2013 - 01.2018
Guru Raagavindra Polytechnic College
Diploma from Diploma in Electrical And Electronics Engineering
06.2010 - 03.2013
Government Higher Secondary School
No Degree from 12th Standard
06.2008 - 04.2010
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