Summary
Overview
Work History
Education
Skills
Remuneration
Father's Name
Hobbies and Interests
Disclaimer
Technological Proficiencies
Personal Information
Languages
Timeline
Generic
Subrata  Roy

Subrata Roy

Konnagar

Summary

Dynamic retail professional with extensive experience at Reliance Retail Limited, excelling in training staff and driving sales growth. Proven track record in visual merchandising and effective communication, fostering a motivated team environment that consistently meets targets. Adept at problem-solving and enhancing employee performance to achieve operational excellence.

Overview

13
13
years of professional experience

Work History

Assistant Manager at Reliance Digital

Reliance Retail Limited
Kolkata
12.2023 - Current
  • Trained and developed staff to ensure alignment with company standards and policies.
  • Facilitated team meetings to communicate goals and foster a positive work environment & achieve our department target.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.

ASSISTANT STORE MANAGER

MORE RETAIL PVT.LTD (Formerly ADITYA BIRLA RETAIL PVT LTD)
kolkata
06.2019 - 11.2023
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Supported the team in achieving sales goals through collaborative efforts.
  • Implemented visual merchandising strategies to improve product presentation.

CUSTOMER SERVICE ASSOCIATE

ADITYA BIRLA RETAIL PVT LTD
Kolkata
06.2016 - 05.2019
  • Provided direct assistance to customers, ensuring a positive shopping experience.
  • Handled point-of-sale transactions and product inquiries.

CUSTOMER SERVICE SUPERVISOR

ADITYA BIRLA RETAIL PVT LTD
Kolkata
01.2013 - 05.2016
  • Guided employees in handling customer, stocks & others' daily activity.
  • Discussed job performance problems with employees, identifying causes and issues to find solutions.
  • Coordinated with other staff, combining group efforts to achieve goals.

Education

B.COM -

Calcutta University
West Bengal, India
01-2012

Higher Secondary -

West Bengal Council for Higher Secondary Education
West Bengal, India
01-2009

Madhyamik -

West Bengal Board of Secondary Education
West Bengal, India
01-2007

Skills

  • Training staff
  • Employee performance
  • Visual merchandising
  • Problem solving
  • Motivational leadership
  • Sales monitoring
  • Effective communication
  • Sales growth

Remuneration

Negotiable

Father's Name

Shiv Shankar Roy

Hobbies and Interests

  • Reading
  • Photography
  • Playing Football
  • Carrom

Disclaimer

I, hereby declare, that all the information provided above is true to the best of my knowledge.

Technological Proficiencies

  • Windows Office Suite (PowerPoint, Excel, Word)
  • Internet Navigation

Personal Information

  • Total Experience: 13 years
  • Date of Birth: 10/25/89

Languages

English
Upper Intermediate (B2)
B2
Bengali
Proficient (C2)
C2

Timeline

Assistant Manager at Reliance Digital

Reliance Retail Limited
12.2023 - Current

ASSISTANT STORE MANAGER

MORE RETAIL PVT.LTD (Formerly ADITYA BIRLA RETAIL PVT LTD)
06.2019 - 11.2023

CUSTOMER SERVICE ASSOCIATE

ADITYA BIRLA RETAIL PVT LTD
06.2016 - 05.2019

CUSTOMER SERVICE SUPERVISOR

ADITYA BIRLA RETAIL PVT LTD
01.2013 - 05.2016

B.COM -

Calcutta University

Higher Secondary -

West Bengal Council for Higher Secondary Education

Madhyamik -

West Bengal Board of Secondary Education
Subrata Roy