Neelesh Rajak
Jabalpur
Summary
Performance-oriented sales leader with proven expertise in revenue management, client acquisition and account servicing. Diligently research competitors and market conditions to remain lean and agile in face of changing expectations and conditions. Excellent negotiator and influential program managers.
Overview
10
10
years of professional experience
Work History
Senior Sales Manager AT Reliance Digital
SAMSUNG
Jabalpur
01.2023 - Current
- Led cross-functional teams to execute product launches and promotions effectively.
- Mentored junior sales staff, providing guidance on best practices and performance improvement.
- Managed key client relationships, ensuring exceptional service and satisfaction levels.
- Conducted training sessions on product features and benefits for the sales team.
- Managed all aspects of the sales process from lead generation to closing deals.
Team Leader HE Department
Reliance Digital
Jabalpur
01.2022 - 01.2023
- Offered training and support to keep team members motivated and working toward objectives.
- Delegated daily tasks to team members to optimize group productivity.
- Led team meetings to coordinate daily operations and address challenges.
Team Leader HA Department
Reliance Digital
Jabalpur
01.2021 - 01.2022
- Monitored team progress and provided feedback for continuous development.
- Reviewed completed work to verify consistency, quality, and conformance.
- Established clear team goals aligned with company objectives, tracking progress regularly.
Sales Associate
Reliance Digital
Jabalpur
01.2019 - 01.2021
- Assisted customers in selecting products and provided personalized recommendations.
- Maintained product displays and ensured merchandise was well-stocked.
- Provided accurate information about products, prices and services.
Customer Service Desk Representative
Big Bazar
Jabalpur
04.2018 - 12.2019
- Assisted customers with inquiries and resolved issues promptly.
- Managed customer accounts and updated information accurately.
- Collaborated with team members to enhance service quality.
Sales Associate
Big Bazar
Jabalpur
02.2016 - 03.2018
- Maintained product displays and ensured merchandise was well-stocked.
Education
B.com - Computer Application
Rani Durgawati Vishwavidyalay
Jabalpur04-2019
Skills
- Team Leadership
- Product knowledge
- Cross-functional collaboration
- Sales process management
- Training and development
- Data-driven decision making
- Market analysis
Timeline
Senior Sales Manager AT Reliance Digital
SAMSUNG
01.2023 - Current
Team Leader HE Department
Reliance Digital
01.2022 - 01.2023
Team Leader HA Department
Reliance Digital
01.2021 - 01.2022
Sales Associate
Reliance Digital
01.2019 - 01.2021
Customer Service Desk Representative
Big Bazar
04.2018 - 12.2019
Sales Associate
Big Bazar
02.2016 - 03.2018
B.com - Computer Application
Rani Durgawati Vishwavidyalay
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