Summary
Overview
Work History
Education
Skills
Languages
Project
Interests
Timeline
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SUCHARITHA GRANDHI

Hyderabad

Summary

I aim to contribute to a positive user experience by enforcing guidelines, identifying and mitigating potential risks, and fostering a secure digital space. I am eager to apply my expertise to support the organization's commitment to creating a respectful and inclusive online environment while continuously developing my skills in this dynamic field.

Overview

2
2
years of professional experience

Work History

Process Associate

ACCENTURE SOLUTIONS
Hyderabad
05.2022 - 03.2024
  • Ensure compliance with relevant regulations, standards, and internal policies
  • Act as a Subject Matter Expert within the organization, providing guidance and expertise to colleagues as needed
  • Develop and maintain strong relationships with clients and customers, serving as a trusted advisor and primary point of contact
  • Understand customer needs, objectives, and expectations, and ensure that deliverables meet or exceed these requirements
  • Proactively identify opportunities to add value to client engagements and drive client satisfaction
  • Recognize trends and patterns and escalate issues outside the company policy to the global team
  • Deliver work with consistent good quality, production and other parameters set by the clients
  • Support at a lead level to help the team with their daily production queries
  • Match company skill set to client's needs and objectives
  • Take initiatives to conduct various engagement activities in the team
  • Maintain a thorough understanding of client processes and policies
  • Respond to user reports and take appropriate action.

Education

BBA - Marketing

Aditya Degree College
Kakinada, India
04-2019

High School Diploma -

Narayana Junior College
Kakinada, India
04-2016

Skills

  • Good Communication Skills
  • Critical thinking and Problem solving
  • Team Management
  • MS Word and PowerPoint Presentation
  • Team building
  • Analytical Thinking
  • Interpersonal Communication
  • Data Analysis

Languages

  • English
  • Hindi
  • Telugu

Project

CONSUMER BEHAVIOR

 Identify the key factors influencing consumers' purchase decisions within a specific product category or industry., Understand which features are most important to consumers and how preferences vary across different segments of the market., Explore consumers' perceptions of different brands within the market and factors influencing brand loyalty.

Interests

  • Watching movies
  • Listening to music
  • Watching Cricket

Timeline

Process Associate

ACCENTURE SOLUTIONS
05.2022 - 03.2024

BBA - Marketing

Aditya Degree College

High School Diploma -

Narayana Junior College

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SUCHARITHA GRANDHI