Suchithra Ramu
PMO Executive And ITQP
Bangalore
Summary
PMO Project coordinator with 7 months of hands-on experience in project management support, project tracking ,documentation, and IT quality process (ITQP) activities .
Brings 4 years prior experience in the insurance quality , gaining strong expertise in quality assurance ,process compliance ,audits and documentation. Brings a detail-orientation approach and strong process mindset to PMO and IT quality functions.
Overview
5
5
years of professional experience
2
2
Certificates
Work History
PMO Project Coordinator and ITQP
Bosch
Bengaluru, India
07.2025 - Current
- Tracking project schedules, milestones, and deliverables.
- Preparing reports, dashboards, and status reports.
- Coordinating with cross-functional teams.
- Supporting project managers in planning and documentation.
- Supporting project managers in day-to-day PMO activities.
- Maintaining project documentation and records.
- Monitoring risks, issues, and action items.
- Ensuring process compliance and quality standards (ITQP support)
- Assisting in internal and external audits and reviews.
- Well-versed in tools like Excel, PowerPoint, JIRA, and Planisware.
- Resource management and stakeholder management.
- Acting as a central hub for reporting, risk management, and supporting project managers with methodologies and training.
Insurance Operations Associate
Accenture
Bangalore
06.2021 - 05.2025
- End-to-end knowledge in multiple processes (Validation, Resolution, Research, File Copy, Medicare, Worker Compensation, Critical Claims, Accident and Health).
- Supported the team during the high-volume pace to complete the volume without an SLA miss.
- Creating a dashboard to process and enhance my knowledge of new things.
- Delivered 100% productivity with quality.
- Handled teams' process-related reports.
- Training the new associates in the process to enhance their knowledge, and providing feedback based on their performance.
- Worked on multiple processes and identified process improvement ideas.
- Worked on different process SOPs with the team.
- Assisting with IT-related queries.
- Created a query tracker and a training tracker.
Education
M.Com - Accounting & Taxation
SET Degree College
Bangalore09.2022
B.Com - Financial Accounting
Vivekananda Women's Degree College
Bangalore08.2020
PUC - Commerce
Vivekananda Women's College
Bangalore06.2017
Skills
Stakeholder management
Incident Management
Project documentation
Meeting facilitation
Scheduling expertise
Planning and execution
Data collection
Accomplishments
- Client Award, 2022
- Best Performer, 2022
- Client Core Value Award, 2023
- Encore Award, 2023
- Promotion - Promoted as senior associate, 2023
Certification
Advanced Excel
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Tamil
Telugu
Kannada
Timeline
PMO Project Coordinator and ITQP
Bosch
07.2025 - Current
Insurance Operations Associate
Accenture
06.2021 - 05.2025
M.Com - Accounting & Taxation
SET Degree College
B.Com - Financial Accounting
Vivekananda Women's Degree College
PUC - Commerce
Vivekananda Women's College