Sudarshan K Jagdale
Pune
Summary
System Engineer with 4+ years of experience in Intelligent Document Processing (IDP) and OCR solutions using HyperScience. Expertise in designing and developing automation workflows, building Python-based custom logic, and managing end-to-end project lifecycle including production support. Experienced in processing structured and semi-structured documents across insurance, KYC, and accounts payable domains. Proficient in API integration, SLA-driven delivery, and performance optimization. Additionally, familiar with Generative Al concepts and prompt engineering for automation use cases.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Systems Engineer
Tata Consultancy Services
Pune
03.2025 - Current
- Designed and implemented intelligent document processing (IDP) solutions using HyperScience for structured and semi-structured documents.
- Developed and enhanced OCR workflows to automate data extraction, validation, and document classification.
- Built and optimized custom Python scripts/blocks for complex business rules and data transformation.
- Worked on end-to-end solution lifecycle including requirement gathering, development, testing, deployment, and support.
- Integrated OCR solutions with downstream systems such as RPA tools, APIs, and databases.
- Monitored production workflows, ensuring SLA adherence and resolving incidents within defined timelines.
- Improved extraction accuracy and reduced manual intervention through continuous model tuning and optimization.
- Collaborated with cross-functional teams including business stakeholders, QA, and automation teams for successful delivery.
- Prepared and shared performance reports, dashboards, and insights on system efficiency and accuracy.
- Followed TCS delivery standards, documentation practices, and compliance guidelines.
Senior Program Analyst
WNS Global Services
Pune
08.2024 - 03.2025
- Led development and enhancement of HyperScience workflows with increased ownership and responsibility.
- Managed production support, ensuring system stability and timely resolution of issues.
- Optimized OCR models and layouts to improve extraction accuracy and reduce manual effort.
- Designed advanced Python custom blocks for complex business rules and validations.
- Handled end-to-end deployment, release management, and production validation.
- Monitored SLA performance and implemented improvements for efficiency and turnaround time.
- Coordinated with cross-functional teams (QA, RPA, Business) for smooth project delivery.
- Mentored junior team members and provided technical guidance.
- Successfully delivered and closed project milestones within defined timelines.
Program Analyst
WNS Global Services
Pune
09.2021 - 08.2024
- Designed and developed HyperScience workflows for structured documents, including ACORD insurance forms.
- Configured semi-structured layouts to enable flexible and accurate field extraction.
- Developed Python-based custom blocks to implement business logic and data transformations.
- Worked on document classification and data extraction models for multiple use cases.
- Participated in end-to-end development lifecycle including requirement analysis, development, testing, and deployment.
- Generated performance reports on extraction accuracy, confidence scores, and SLA metrics.
- Collaborated with business stakeholders to understand requirements and improve automation workflows.
- Supported integration with downstream systems such as RPA bots and APIs.
Education
Bachelor of Science - Computer And Information Sciences
Dr. D Y Patil School of Engineering
Pune , India 06.2018 - 09.2021
Skills
- Intelligent document processing
- OCR workflow optimization
- Python scripting
- Cross-functional collaboration
- Hyperscience
- Prompt Engineering
- LLM ( Basics)
- Linux ( Basics)
Certification
- Hyperscience Developer Certification.
- Hyperscience v35 Features Certification
- Hyperscience Developer Channel Certification
- Hyperscience Implementation Essentials Certification
- Crash Course on Python Completed through Google on Coursera.
Accomplishments
- Promoted to Senior Program Analyst (07-July- 2024)
- TCS Delivery Team Recognition - Awarded on 23 Dec 2025 for outstanding performance, effective contributions, and ensuring seamless run operations.
- Automation Excellence Recognition - Appreciated by Yadu Nand Arora for developing automation solutions that significantly reduced manual effort and improved turnaround time.
Timeline
Systems Engineer
Tata Consultancy Services
03.2025 - Current
Senior Program Analyst
WNS Global Services
08.2024 - 03.2025
Program Analyst
WNS Global Services
09.2021 - 08.2024
Bachelor of Science - Computer And Information Sciences
Dr. D Y Patil School of Engineering
06.2018 - 09.2021