SUDEEP BHARDWAJ
Scaled Enforcement Analyst|Trust & Safety| Risk Analyst|Data Analyst|Management
Bangalore
Summary
Program Manager Data-Driven Risk Operations Results-driven Program Manager with 9 years of cross-functional experience in Trust & Safety, risk operations, fraud investigation, and scalable program execution. Proven track record in leading global enforcement programs at LinkedIn and Amazon, optimizing fraud prevention strategies, and managing complex projects across cybersecurity, engineering, and product teams. Skilled in using SQL, Tableau, and Power BI to drive operational insights, automate processes, and influence business-critical decisions. Strong leadership, communication, and stakeholder management abilities with multilingual fluency in English, Hindi, and Italian.
Overview
9
9
years of professional experience
7
7
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Scaled Enforment Analyst - Trust & Safet
LinkedIn
08.2020 - Current
- Led the end-to-end delivery of the Civic Integrity Enforcement Program during the 2024 U.S. elections, collaborating with global policy, legal, and engineering teams to safeguard platform integrity and prevent election-related misinformation
- Owned planning, execution, and stakeholder reporting for the Contingent Workforce Tracker Automation project, streamlining productivity and SLA tracking for vendor teams; reduced manual overhead by 75% and improved visibility for leadership
- Spearheaded a fraud detection program in collaboration with Cybercrime and Product teams, establishing scalable rule-based enforcement which reduced manual reviews by 40%
- Delivered weekly executive briefings on platform abuse trends using SQL and Tableau; insights influenced strategic decisions on global enforcement rollouts
- Created 7 Tableau and Google Sheets dashboards used by global ops teams for real-time fraud monitoring and workforce analytics
- Directed a team of 8 analysts, improving process efficiency and data quality by developing SOPs and cross-functional training programs
- Led cross-functional teams to develop and implement strategic initiatives that enhanced user engagement and improved overall program effectiveness.
- Managed project timelines and deliverables using Agile methodologies, ensuring efficient workflow and timely completion of objectives.
- Coordinated with product and engineering teams to align program goals with organizational priorities, resulting in streamlined processes and improved collaboration.
- Developed comprehensive project roadmaps that outlined key milestones, resource allocation, and risk management strategies to drive successful program outcomes.
- Facilitated stakeholder meetings to gather feedback and insights, translating them into actionable plans that addressed user needs and business objectives.
- Mentored junior analysts on best practices in data analysis and visualization techniques, enhancing team capabilities and productivity.
- Presented findings and recommendations to senior management, contributing to strategic planning efforts that aligned with business objectives.
- Developed new analytical models that improved forecasting accuracy and reduced risk exposure.
- Developed comprehensive training materials for new analysts, improving onboarding efficiency.
Contingent Worker Tracker Program
LinkedIn
01.2020 - Current
- Designed and delivered a program-wide reporting solution for contingent workforce management.
- Built automated trackers in Google Sheets/Excel integrated with SLA metrics, attendance, and quality monitoring for vendor teams.
- Facilitated successful project completion within tight deadlines by coordinating resources and maintaining open lines of communication with stakeholders.
- Monitored inventory levels, conducting regular assessments to identify needs and minimize waste.
- Collaborated with team members to troubleshoot equipment issues, facilitating prompt resolution and minimizing disruptions.
SQL-Powered Fraud Intelligence Engine
LinkedIn
01.2020 - 12.2020
- Developed SQL-based workflows to surface high-risk behaviors and provide case intelligence to investigation teams.
- Significantly accelerated case resolution cycles and reduced false positive rates.
Program Lead - Transaction Risk Management
Amazon
05.2016 - 08.2020
- Managed key fraud mitigation programs across regions, partnering with BI and compliance teams to enhance the transaction risk engine and minimize AML exposure
- Launched vendor performance programs for Italian-speaking operations, coordinating with data and business teams to align on fraud signals and case resolution SLAs
- Played a pivotal role in mentoring and upskilling new risk investigators, building data literacy into team workflows and tools
- Worked closely with product managers on systemic fraud gaps, influencing the automation roadmap for improved customer experience and compliance
- Collaborated with Italian suppliers such as Adidas, Luxottica, and Nike to develop a framework for identifying invoice patterns indicative of gating circumvention.
- Actively supported end-to-end recruitment processes, including candidate screening and selection.
Education
MBA - pgdm
Institute of Management Technology
01.2020 - 01.2022
Bachelor of Arts - Italian
Delhi University
01.2013 - 01.2016
High School - Science
Bloom Public School
01.2011 - 01.2013
Skills
Risk evaluation and management
Certification
Tableau desktop specialist certification, simplilearn
Accomplishments
- Increased Workforce Efficiency: Decreased manual overhead by 75% through automation of workforce tracking.
- Enhanced Fraud Detection: Reduced manual fraud reviews by 40% using rule-based enforcement.
- Dashboard Development Impact: Created 7 dashboards for real-time analytics, improving monitoring capabilities by 60%.
- Team Efficiency Leadership: Directed team, enhancing process efficiency and data quality by 35% through SOPs.
Timeline
Scaled Enforment Analyst - Trust & Safet
LinkedIn
08.2020 - Current
Contingent Worker Tracker Program
LinkedIn
01.2020 - Current
SQL-Powered Fraud Intelligence Engine
LinkedIn
01.2020 - 12.2020
MBA - pgdm
Institute of Management Technology
01.2020 - 01.2022
Program Lead - Transaction Risk Management
Amazon
05.2016 - 08.2020
Bachelor of Arts - Italian
Delhi University
01.2013 - 01.2016
High School - Science
Bloom Public School
01.2011 - 01.2013
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