Sudeesh Shetty
Bangalore
Summary
Ambitious Senior Sales Associate with years of successful sales in highly competitive market. Increase sales through variety of sales initiatives. Skilled in identifying what motivates individuals and persuading to make purchases. Excellent closer.
Overview
15
15
years of professional experience
Work History
Senior Sales Associate
Uni Cards
Bangalore
12.2021 - Current
- Developed and implemented strategies to increase sales volume.
- Performed regular follow-up with existing clients to ensure satisfaction levels are maintained.
- Maintained detailed records of customer interactions in CRM system.
- Assisted in developing marketing campaigns for new products and services.
- Identified opportunities for process improvement within the sales team.
- Resolved customer complaints in a professional manner.
- Developed relationships with key decision makers at target accounts.
- Educated junior associates on sales plans, personal goals and incentives to motivate them.
- Produced and develop new leads through techniques such as cold calling.
- Stayed up-to-date on market trends and available offerings.
- Maintained CRM system with accurate customer and pipeline information.
- Managed and retained existing client accounts.
- Exceeded department expectations for productivity and accuracy levels.
- Generated sales by executing complete sales cycle process and break-even rate-tracking through contract negotiations and close.
General Manager
Hotel Shri Abhishek International
Baramathi
02.2018 - 04.2020
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Ensured compliance with local health department regulations regarding food safety standards.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Developed marketing strategies designed to increase brand awareness within target markets.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Trained employees on duties, policies and procedures.
- Recruited, interviewed and hired qualified staff for open positions.
- Tracked monthly sales to generate reports for business development planning.
- Guided management and supervisory staff to promote smooth operations.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Prepared staff work schedules and assigned team members to specific duties.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
Assistant Manager
Manisha International
Navi Mumbai
03.2012 - 12.2017
Floor Manager
Maple restaurant
Mumbai
04.2010 - 01.2012
Education
Higher Secondary -
St. Rocks College
Mumbai01-2012
Dandathirtha Higher Primary School
Karnataka 01-2009
Skills
- CRM Software
- Sales Tracking
- Client Retention Strategies
- Report Generation
- Business Needs Assessment
- Customer Service
- Sales Targeting
- Performance Evaluations
- Relationship Management
Accomplishments
- Best Performer of the month (Prospect DB)- March 2024
- Best Performer award- 2023
- Best Services & Team award
Timeline
Senior Sales Associate
Uni Cards
12.2021 - Current
General Manager
Hotel Shri Abhishek International
02.2018 - 04.2020
Assistant Manager
Manisha International
03.2012 - 12.2017
Floor Manager
Maple restaurant
04.2010 - 01.2012
Higher Secondary -
St. Rocks College
Dandathirtha Higher Primary School
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