Sudhakar Akurathi

As a senior consultant providing the solutions to the business and identifying the gaps to provide continuous improvement to restrict the issues on areas of concern and Leading the team by providing the support whenever required along with integrating with other modules.

• Was Responsible for resolving high priority tickets and handled the escalations by providing the resolution on time.
• Worked on E-Document process related to countries with Turkey, Hungary, and India.
• Proposed Continuous improvement solutions through Enhancement where by reducing the issues related to specific areas which are repetitive

• Worked on OCD (Operational cash desk) system along with PI team for billing related process with respect to contracts
• Functional experience of PS module with integration of SD module.
• Involved in integration testing with PS and HR modules related to RRB process

• Provided day to day support for production related issues
• Worked on Unit testing and integration testing related to changes done
• Provided user manual training to core user and prepared KT documents for the changes made.