Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Sudhamoy Das

Hyderabad

Summary

Dynamic professional with extensive experience at ADP Private Limited, excelling in audit calculations and dispute resolution. Proven ability to manage client data and enhance policy implementation processes. Recognized for analytical thinking and problem-solving skills, consistently delivering high-quality results in fast-paced environments. Committed to driving efficiency and client satisfaction.

Overview

4
4
years of professional experience

Work History

Senior Process Associate

ADP Private Limited
Hyderabad
04.2024 - Current

Property and Casualty (Audits)

  • Calculating the final audit premium of the insured after the policy expires or is canceled.
  • Finding the reason behind the change in the estimated premium and the final audit premium.
  • After computing the final audit premium, returning the additional premium, or return premium to the insurance company or insured, respectively.
  • Disputing the audit, in case any discrepancy is found.
  • Contacting the client to comply with the audit or raise any concerns.
  • Adding missing states to the policy.
  • Releasing and collecting payments on behalf of the client and the insurance company.
  • Maintaining client data for various insurance companies.
  • Releasing payroll and tax reports on behalf of the client to the insurance company.
  • Resolving the payment inquiry or issues by the client and the insurance company.

Process Associate

ADP Private Limited
Hyderabad
07.2022 - 04.2024

Health & Benefits (Implementation)

  • Implementing policies after the policy is sold by the sales team.
  • Verifying the premium of the insured and the commission of the sales team.
  • Worked as a mediator between the insured and the insurance company.
  • Renewing and rewriting policies as per the insured documents.
  • Processing upside and endorsement requests during the policy period.
  • Helping the sales team in getting the correct documents, and binding the policies.

Insurance Surveyor

Intech Insurance Surveryor & Loss Accessors
Kolkata
08.2021 - 07.2022
  • Investigated potentially fraudulent claims with focus on thoroughness, quality, and cost control.
  • Gathered and documented evidence to support court proceedings.
  • Maintained up-to-date records of all survey assignments completed.
  • Drafted statement of loss to summarize damages, payments and underlying policy coverage.
  • Assessed damage caused by natural disasters such as floods, earthquakes. and determined appropriate compensation amounts payable by insurers.
  • Managed caseload effectively, prioritizing urgent or high-value claims for prompt attention.
  • Investigated properties, classified damages and created estimates outlining repair costs.
  • Negotiated and settled claims according to information presented through reports, research, and data verification.

Education

Bachelor of Commerce(Accountancy Hons.) - Accountancy

Calcutta University
Kolkata
06-2017

High School Diploma -

Kendriya Vidyalaya
Kolkata
05-2014

Skills

  • Audit calculation
  • Policy implementation
  • Client data management
  • Payment collection
  • Dispute resolution
  • Claim investigation
  • Problem solving
  • Team collaboration
  • Data analysis
  • Multitasking Abilities
  • Analytical thinking
  • Quality assurance
  • Report analysis
  • Calculations and analysis

Accomplishments

  • Received monthly and quarterly rewards and recognitions
  • Received my moments from sales, BU partners, directors, and managers
  • Received a promotion during the off-cycle due to being a highly contributing associate on the floor
  • I have been a part of user acceptance testing for various tools in the organization
  • I trained and handled a team of new joinees and interns for six months while working on my own portfolio
  • I learned a new process just within a span of a week and helped the rest of the folks by supporting higher volume in a different insurance portfolio

Languages

English
First Language
Hindi
Proficient (C2)
C2
Bengali
Proficient (C2)
C2
Oriya
Proficient (C2)
C2

Timeline

Senior Process Associate

ADP Private Limited
04.2024 - Current

Process Associate

ADP Private Limited
07.2022 - 04.2024

Insurance Surveyor

Intech Insurance Surveryor & Loss Accessors
08.2021 - 07.2022

Bachelor of Commerce(Accountancy Hons.) - Accountancy

Calcutta University

High School Diploma -

Kendriya Vidyalaya
Sudhamoy Das