Sudhanshu Dubey
Mumbai
Summary
Proven leader in enhancing customer satisfaction and streamlining operations in the organization. I excel in sales strategy development and effective communication. Leveraged analytical decision-making to identify process improvements, boosting agency performance. Skilled in team leadership and conflict resolution, I drive revenue growth and foster productive team environments.
Overview
10
10
years of professional experience
Work History
Sr.Corporate Agency Manager
HDFC Life Insurance co. ltd.
Mumbai
03.2022 - Current
- Managed portfolio of managed services agency partners, providing continuous service support and utilizing regular client feedback to achieve optimal customer satisfaction.
- Ensured compliance with all applicable legal requirements for the agency's operations.
- Analyzed client data to identify trends in customer needs and preferences.
- Implemented quality control measures to uphold company standards.
- Monitored performance metrics to track progress against organizational targets.
- Recruited and trained new employees to meet job requirements.
- Handling a competitive environment with all the new and existing resources, whether it's a product launch or a newcomer in the organization.
- Identified opportunities for process improvement initiatives within the agency.
Counselor
B.S.C. Correspondence Course Pvt Ltd
Dehli
03.2015 - 06.2020
- Created an environment that was safe, supportive, and conducive to learning for all students.
- Helped couples work through serious issues and restore relationships or part amicably.
- Referred individuals to outside resources and services for additional support.
Education
Assesment Course For 3months -
HDFC Learning & Assesment
Mumbai07-2024
M.A -
Mumbai University
01.2014
B.A -
Mumbai University
01.2012
HSC -
UP Board
01.2006
SSC -
UP Board
01.2004
Skills
- Sales Strategy Development
- Revenue generation
- Product solutions
- Analytical Decision-Making
- Constructive Outlook
- Effective Communication
Hobbies and Interests
- Stay Updated
- Reading Books
- Listening Music
- Like to create New Contacts
Languages
- Hindi
- English
Personal Information
- Date of Birth: 06/08/90
- Marital Status: Married
- Religion: Hindu
Accomplishments
- Awarded with A foriegn trip and Cruise for Outstanding Performance
References
References available upon request.
Disclaimer
I hereby declare that all the information furnished above is true to the best of my Knowledge.
Timeline
Sr.Corporate Agency Manager
HDFC Life Insurance co. ltd.
03.2022 - Current
Counselor
B.S.C. Correspondence Course Pvt Ltd
03.2015 - 06.2020
Assesment Course For 3months -
HDFC Learning & Assesment
M.A -
Mumbai University
B.A -
Mumbai University
HSC -
UP Board
SSC -
UP Board
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