Sudhanshu Kumar Srivastav
Azamgarh
Summary
Seasoned Financial Management professional with proven expertise in accounting processes, systems oversight and compliance reporting. Knowledgeable about AP/AR, contract administration, budgeting and all other aspects of successful financial operations. Talented team builder and supervisor with expertise to develop and maintain consistent, accurate, and legal accounting structures.
Seasoned Branch Manager with background in steering operations and driving growth. Leveraged leadership skills to enhance team performance, customer satisfaction, and bottom-line results in previous roles. Possess strong strategic planning and problem-solving abilities, coupled with proficiency in customer relationship management, sales strategy implementation, and staff development. Successfully boosted branch productivity by optimizing processes and cultivating high-performing teams.
Overview
10
10
years of professional experience
Work History
Branch Manager
The federal Bank Ltd.
Kanpur
11.2014 - Current
- Facilitated weekly meetings with staff members to discuss progress on current initiatives.
- Provided feedback on employee performance evaluations conducted by supervisors.
- Organized professional development programs for employees at all levels of the organization.
- Ensured compliance with established policies, procedures and regulations governing banking operations.
- Provided guidance and support to team members regarding problem resolution and customer service issues.
- Resolved escalated customer complaints in a timely manner.
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Participated in community events to promote brand awareness.
- Identified opportunities for process improvement initiatives within the branch.
- Created reports summarizing operational performance metrics for senior management review.
- Reviewed loan applications to ensure accuracy and compliance with regulations.
- Assisted other branches when needed during peak periods or special projects.
Education
PGDBF - Financial Management
Sikkim And Manipal University
Bangalore11-2014
Bachelor of Science - B. Tech in Information Technology
Children College Azamgarh
Azamgarh04-2012
Skills
- Handling BG
- Relationship building and management
- Cash handling expertise
- Strong interpersonal skills
- Team supervision
- Work prioritization
- Employee development
- Approachable
- Customer service
- Revenue enhancement
- Excellent communication skills
- Resourceful nature
- Verbal/written communication
- People-oriented
- Loan documentation
- Attention to detail
- Event planning
- Employee monitoring
- Sales planning
- Team player
- Operations management
- Staff management
- Business development
PRODUCT HANDLED
- Secured Loans
- Commercial Vehicle Loan (CV)
- Car Loan
- Precessional Loan
Technical Skill
Loan Origination System (LOS) : Expertise in CLAPS
Loan Management System (LMS) : Expertise in Finacle
Language : JAVA , SQL , HTML , CSS
Languages
English
Proficient
C2
Hindi
Proficient
C2
Timeline
Branch Manager
The federal Bank Ltd.
11.2014 - Current
PGDBF - Financial Management
Sikkim And Manipal University
Bachelor of Science - B. Tech in Information Technology
Children College Azamgarh
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