
Dynamic Branch Manager at SECURE VALUE INDIA LIMITED with a proven track record in optimizing ATM operations and reducing cash reconciliation errors by 50%. Skilled in resource management and relationship building, I excel in enhancing operational efficiency while fostering strong partnerships with banks and clients.
Ø Responsible for day to day operations in the location
Ø Responsible for resource management of hub for driver, gunmen & custodian
Ø Responsible for route planning, duty assigning and audit planning
Ø Responsible to plan & perform the operation as per the tasks assigned by the managers in line with the client requirement
Ø Responsible to ensure the timely withdraw / collection and loading / depositing on the same day as indented
Ø Responsible to plan administer, monitor &the adherence of laid down processes by the team
Ø Responsible to help ATM Executive to collect, collate, record & report the day to day operation in the prescribed layouts to the managers, corporate & to the clients
Ø Responsible to ensure the hassle free operations by administering the requirements to be available at the time of operations
Ø Responsible to adhere the all-risk mitigation procedures to avoid cash
Ø Maintain the hardcopy of Takeover & Handover of ATMs
Ø Roster preparation of crew as per route dispatch time
Ø Planning for hard work to smart work to ensure customer satisfaction.
Ø Good relationship with all banks officers & Msp
Handling 400 Atm service & 100 Manpower from groundlevel
Handling 10 hub location like ( Kancheepuram , chengalpet, cheyyar, Vandhavasi, Kalpakkam, Maduranthagam, Thiruvallur , Tiruttani, Tiruvanamalai, Arakonam)
Reduced cash reconciliation errors by 50% in six months
Handling legal department morethan 7 years ( Recon shortage case filling concern jurisdiction & RTO cases )
Handling 50 vehicle in fleet department
Handling vault cash and ledger maintained especially at demonetization period
Increased Atm uptime & MIS report accracy
Branch operations management
Relationship building with Customer service & Banks & Msp