- Reading
Sudheer Pandey
Operations
Vasai
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
18
18
years of post-secondary education
3
3
Certifications
4
4
Languages
Work History
Operations Associate
Edelweiss Wealth Management
Varanasi
12.2020 - 05.2022
- Achieved KPI every month.
- Handled customers escalations/queries and requests.
- Articulated clients complaints and summarized issues.
- Provided information regarding product and service to customers.
- Actively involved in daily branch operations.
- Vendor Management
- Worked with Team on NSE Trades for smooth flow of all stages of NSE Process.
- Have done Account Opening Quality Checks of Digital Clients
Team Lead Intern
Amazon
Mumbai
08.2019 - 11.2019
- Vendor Development - Developing the IHS (I Have Space) channel of distribution by:
- Identifying the probable IHS channel partner
- Describing the guidelines of the business
- Having them onboard the amazon platform
- Vendor Management
- Following up and providing abled support
- Ensuring the delivery of packages through channel partnership on daily basis.
- Last mile operations
- Handling daily operations like preparing daily rosters ,receiving, assigning, tracking through applications like ZBRI,COMP,C
- Ensuring world operating standards like 5S, Kanban, Kaizen are followed
Intern
Sunrise Process Equipments
Boisar
05.2019 - 06.2019
- Study of procurement process followed in sunrise
- Study of procurement process, delays and functioning
- Providing solutions for improving efficiency and reducing TAT
Education
Post Graduate Diploma in Management - Operations Management
Thakur Institute of Management Studies And Research(TIMSR)
Mumbai 06.2018 - 04.2020
Bachelor of Commerce - Commerce
Thakur College of Science And Commerce
Mumbai 06.2015 - 04.2018
HSC -
St. Peters Junior College
Vasai 06.2013 - 04.2015
SSC -
St. Francis High School
Vasai 06.2001 - 04.2013
Skills
MS Office
Certification
- Lean Six Sigma Green Belt
Interests
- Cricket
SOCIAL NETWORKS
LinkedIn: @Sudheer Pandey
Instagram: @Pandey13_96
Facebook: @Sudheer Pandey
ACTIVITIES
Co-curricular and extra curricular activities
Volunteering in college fest Food stall owner in TIMSR (EVOKE) college fest
Played cricket for school, college and club
Captain of school cricket team
Timeline
Operations Associate
Edelweiss Wealth Management
12.2020 - 05.2022
Team Lead Intern
Amazon
08.2019 - 11.2019
Intern
Sunrise Process Equipments
05.2019 - 06.2019
Post Graduate Diploma in Management - Operations Management
Thakur Institute of Management Studies And Research(TIMSR)
06.2018 - 04.2020
Bachelor of Commerce - Commerce
Thakur College of Science And Commerce
06.2015 - 04.2018
HSC -
St. Peters Junior College
06.2013 - 04.2015
SSC -
St. Francis High School
06.2001 - 04.2013
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