Sudhir Jagadeeshan
Bangalore
Summary
Results-driven Technology Leader with 20+ years of progressive experience in AI-driven product development, project management, and digital transformation. A PMP-certified professional with expertise in Generative AI (GenAI), including RAG systems and LLMs, delivering significant business value through innovative technology solutions. Proven ability to lead cross-functional teams, optimize IT operations, and align technology strategies with business objectives. Skilled in leveraging data analytics and cloud infrastructure to drive efficiency and enhance decision-making.
Overview
25
25
years of professional experience
Work History
Senior Project Manager
Ericsson India Private Ltd.
Bangalore
10.2018 - Current
- Engineered and deployed a Retrieval-Augmented Generation (RAG) pipeline, achieving an 85% improvement in accuracy for AI-generated responses within telecom knowledge bases
- Enhanced AI model evaluation by developing synthetic Q&A datasets using NLP and clustering, improving performance robustness
- Managed strategic procurement of enterprise IT tools, collaborating with sourcing teams to acquire critical software and infrastructure solutions ensuring seamless operation
- Improved financial forecasting precision by streamlining budget management and implementing consistent monthly recovery tracking
- Automated IT workflows using PowerApps, significantly reducing manual intervention in procurement, inventory, and approval processes
Senior Technical IT Project Manager
SPRINT
Reston
05.2013 - 09.2018
- Accelerated data processing by 40% through strategic migration of legacy databases to Teradata and Hadoop, driving enterprise-wide IT transformation
- Drove network optimization by leading the creation of web-based tools for RF performance analysis
- Delivered projects on time and within budget by leading high-performing cross-functional teams of 10+ onshore/offshore developers, production support specialists, and data engineers
Project Manager III
ERICSSON SERVICES INC
Reston
11.2009 - 05.2013
- Boosted operational efficiency by implementing a tailored COTS RF Cockpit application, optimizing workflows, overseeing MS SQL migrations, and leading successful vendor negotiations
- Improved workflow management, ticketing, and data reporting, leading to significant cost savings through automation
- Created and managed a detailed project plan with defined timelines, assigning tasks to appropriate teams to ensure on-time and efficient project execution
Project Manager
SPRINT NEXTEL
Reston
03.2005 - 10.2009
- Secured successful outcomes for multiple high-priority projects by developing strategic roadmaps and proactive risk mitigation plans, ensuring on-time and within-budget delivery
- Consistently exceeded project expectations, earning recognition as a top performer for delivering projects on time and within budget
Manager, Software Development
FEBERAL NEWS SERVICES
Washington
06.2002 - 02.2005
- Analyzed software requirements to develop technical designs
- Monitored and reported progress on development projects
- Developed Web solutions and reporting tools, improving usability and functionality
Software Engineer
George Mason University
Fairfax
09.2000 - 03.2002
- Modified and debugged developed software to meet user and quality requirements
- Delivered high-performance web applications leveraging PHP, MySQL, and Linux/Apache, while consistently adhering to best practices
Education
PMP
Project Management Instiute
Project Management Professional 01-2012
Master of Science - Information Systems
George Mason University
01-2002
Bachelor of Engineering -
Bangalore University
01-1997
Skills
- Generative AI
- AI Solutions
- Data Engineering
- Analytics
- Enterprise IT
- Strategy
- RAG Pipelines
- LLMs
- Budgeting
- Forecasting
- Database Management
- NLP
- Machine Learning
- Python Programming
- Monitoring
- Observability
- Agile methodologies
- Scrum
- Cloud Services
- AWS
- Azure
- CI/CD Tools
Timeline
Senior Project Manager
Ericsson India Private Ltd.
10.2018 - Current
Senior Technical IT Project Manager
SPRINT
05.2013 - 09.2018
Project Manager III
ERICSSON SERVICES INC
11.2009 - 05.2013
Project Manager
SPRINT NEXTEL
03.2005 - 10.2009
Manager, Software Development
FEBERAL NEWS SERVICES
06.2002 - 02.2005
Software Engineer
George Mason University
09.2000 - 03.2002
PMP
Project Management Instiute
Master of Science - Information Systems
George Mason University
Bachelor of Engineering -
Bangalore University
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