Sudhir Kumar
Pune
Summary
Senior Team Leader with significant experience in managing diverse teams, facilitating effective communication, and driving operational efficiency. Known for strategic planning capabilities along with strong leadership skills, adept at fostering an environment that encourages collaboration and optimizes team performance. Brought transformative change to previous roles by improving processes and streamlining workflow.
Results-driven Senior Team Leader known for productivity and efficient completion of tasks. Specialize in strategic planning, team motivation, and workflow optimization to drive project success. Excel in communication, leadership, and problem-solving to effectively manage teams and meet objectives. Commitment to continuous improvement ensures adaptability and achievement in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Sr. Team Leader
Ziff Davis Performance marketing
Pune
04.2022 - Current
- Assessed individual skill sets of team members and allocated tasks accordingly.
- Managed day-to-day operations of the department while ensuring high standards of quality control.
- Implemented systems for tracking employee attendance, leave requests, overtime.
- Coached, mentored and trained junior team members on their roles and responsibilities.
- Identified opportunities for process improvements to increase efficiency and effectiveness.
- Provided guidance to team members in resolving complex issues or complaints.
- Collaborated with other departments to ensure smooth operations of the team.
- Communicated regularly with senior management regarding project updates or changes.
- Analyzed operational data to identify areas requiring improvement or optimization.
- Maintained up-to-date records of all activities related to the team's operations.
- Resolved conflicts between employees by providing timely intervention and solutions.
- Organized weekly meetings to review progress against goals and objectives.
- Assisted management in hiring process and new team member training.
- Reviewed completed work to verify consistency, quality, and conformance.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Allocated resources effectively to ensure project completion within deadlines and budget.
- Completed daily quality assurance duties to provide feedback for improvements.
- Developed and monitored key performance indicators (KPIs) to assess team effectiveness.
- Motivated team members through recognition programs and performance-based incentives.
- Identified needs of customers promptly and efficiently.
Team Leader
Ziff Davis Performance marketing
Pune
04.2018 - 03.2023
- Provided coaching and feedback on employee performance, encouraging professional development.
- Analyzed data from various sources to identify areas of improvement in the department's operations.
- Analyzed key performance indicators to identify effective strategies.
- Set specific goals for projects to measure progress and evaluate end results.
Education
MBA - Information Technology
Bharti Vidyapeeth
Pune, Maharashtra08-2008
Bachelor of Science - Computer Application
East West College of Management Studies
Bangalore, Karnatka08-2004
Skills
- Organization strategies
- Conflict Management
- Strategic Planning
- Shift Scheduling
- Mentoring
- Coaching
- Quality Improvement
- Team Supervision
- Work Planning
- People Management
- Team motivation
- Team Development
Accomplishments
- Two times consiquetive best team leader in quaters
Languages
English
First Language
Hindi
Proficient (C2)
C2
Timeline
Sr. Team Leader
Ziff Davis Performance marketing
04.2022 - Current
Team Leader
Ziff Davis Performance marketing
04.2018 - 03.2023
MBA - Information Technology
Bharti Vidyapeeth
Bachelor of Science - Computer Application
East West College of Management Studies
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