Results-oriented leader with over 20 years in technical operations, change management, and engineering. Skilled in reporting, budgeting, and compliance, with a focus on strategic planning and negotiation. Expertise in rapidly mastering technical concepts and collaborating with executive leadership to enhance organizational performance.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Senior Manager – Network Engineering
Norther Trust
Pune
04.2025 - Current
Led the planning and execution of project changes for APAC data centers and offices.
Implemented Azure VPN solution across locations, enhancing connectivity for 26K partners and improving access to resources
Planning and Upgrading Nexus 5K switches having multiple Fex attached.
Managing team of FTE and Contractors based out of Pune & Bangalore
Facilitated discussions for new projects to collect information and collaborate on resource allocation.
Maintained stakeholder updates and facilitated internal and external communications.
Coordinated on-call schedules and acted as primary contact for escalation issues in IST.
Fixing underlying issues, User Adoption, Gateway Upgrades, Client Upgrades, Version Controlling, Audit and Compliance, Driving Weekly Leadership Steering Committee meetings.
Manager – Network Engineering
Norther Trust
Pune
08.2021 - 03.2025
Managing team of FTE and Contractors based out of Pune & Bangalore
Implemented Azure VPN solution across locations, improving connectivity for 26,000 partners.
Executed project-related changes for APAC data centers and offices, enhancing cross-team collaboration and alignment.
Executed project-related changes for APAC data centers and offices, ensuring collaboration across teams.
Resolved underlying issues and drove user adoption through gateway and client upgrades, version control, audit compliance, and weekly leadership steering committee meetings.
Fixing underlying issues, User Adoption, Gateway Upgrades, Client Upgrades, Version Controlling, Audit and Compliance, Driving Weekly Leadership Steering Committee meetings.
Facilitated project discussions to enhance collaboration and resource allocation.
Keeping stakeholders updated, Internal and External communications
Coordinated on-call schedules and managed escalation communications in IST.
Manager – Network & Cloud Platform
Sungard Availability Services India Pvt Limited
Kharadi, Pune
03.2019 - 07.2021
Plan and migrate multiple EOL NetScreen virtual firewall to Cisco ASAv in Cloud Platform
Executed comprehensive build of new R2C-SRM data center, establishing infrastructure and services.
Migration R2C customer from legacy cloud environment to HPC
Conducted migration of disaster recovery voice environment to AUR, ensuring minimal downtime and continuity.
Planned and upgraded core backbone Juniper routers and managed module replacements to enhance network reliability.
Implemented shared switches, added capacity, and upgraded IOS versions, ensuring seamless migrations and improved network performance.
Standardization of Multiple Shared Network Devices In-house from vendor. Devices spread across multiple SungardAS Data Centers and multiple cloud products.
Infoblox hardware replacement
Building new transport circuits for Internal backbone links and customer dedicated links on Sungard Managed Ciena devices.
Owned platform operations, ensuring uptime, managing capacity, and maintaining hardware and software compliance while coordinating TCRB and service owner approvals for environmental changes.
Firepower Implementation & Testing in lab, Certified IOS, Created Documentation for Implementation team to follow and refer it for new device implementation for customers
Testing new SEP versions in lab environment, identifying bugs hitting existing version and rolling out new version to production Servers.
Network Capacity review and approvals for new customer Implementations
Collaborate with peer Global Operations Managers in ensuring adequate staffing and skills coverage
Manage key performance indicators (KPIs) and encourage continuous improvement to meet and exceed goals
Determine root causes and implement corrective actions
Developed and implemented operational procedures, training team members on updated processes to enhance efficiency.
Created individual development plans for direct reports, addressing skill gaps to foster team and individual growth.
Created individual development plans for direct reports, addressing skill gaps to foster team and individual growth.
Assistant Manager – Network & Cloud Platform
Sungard Availability Services India Pvt Limited
Kharadi, Pune
02.2018 - 02.2019
Led platform ownership overseeing uptime, capacity management, hardware and software compliance, and TCRB and service owner approvals on changes in the environment.
Planning and Upgrading Nexus 5K switches having multiple Fex attached.
Planning and Upgrading Core Backbone Juniper Routers, Module Replacements
Implemented shared switch upgrades, added capacity, and migrated IOS versions
Migration R2C customer from legacy cloud environment to HPC
New R2C-SRM Data Center Build from Scratch.
Implemented standardization of multiple shared network devices sourced in-house from vendors across several SungardAS data centers and cloud products.
Planned and migrated EOL NetScreen virtual firewalls to Cisco ASAv in cloud platform
Firepower Implementation & Testing in lab, Certified IOS, Created Documentation for Implementation team to follow and refer it for new device implementation for customers
Building new transport circuits for Internal backbone links and customer dedicated links on Sungard Managed Ciena devices.
DR Voice Environment Migrations from WDL to AUR
Symantec End Point Protection Client Version upgrades on more then 8K Internal & Customer Servers as part of Annual Lifecycle Project
Testing new SEP versions in lab environment, identifying bugs hitting existing version and rolling out new version to production Servers.
Network Capacity review and approvals for new customer Implementations
Manage key performance indicators (KPIs) and encourage continuous improvement to meet and exceed goals
Determine root causes and implement corrective actions
Plan staff scheduling based on customer demands, daily status meetings, performance management and reporting, conflict resolution, training/onboarding/mentoring and other related duties
Enhanced operational procedures and trained team members on new processes
Create individual development plans for direct reports to continuously fill skill gaps to help achieve growth for team and individual
Assistant Manager – Global Service Transition Engineering
Sungard Availability Services India Pvt Limited
04.2016 - 02.2018
Led all Recover 2 Cloud implementations projects, ensuring adherence to design and successful completion of User Acceptance Tests before handover to operations.
Managing a team of highly qualified Network, Compute & Storage Engineers responsible for Implementation of the customer environment as per the project scope.
Assigned resources for new, partial implementations, migrations, upgrades, or decomm projects for network, compute, and storage, delivering within stipulated timelines.
Facilitated project discussion calls with customers and internal teams to establish clear direction on scope, planning, implementation, troubleshooting, and handover.
Innovative in reducing turn-around time for Implementations, helping generate revenue faster with increased customer satisfaction.
Served as the escalation point for operational issues, offering support to team members on technology to achieve customer goals.
Leading communication with stakeholders (internal or external) regarding goals and progress made.
Coached and mentored new staff, conducted performance reviews, and resolved conflicts to enhance staff retention and competency building.
Senior Specialist Network
Sungard Availability Services India Pvt Limited
04.2015 - 03.2016
Design, Implementation & Maintain Network Infrastructure of customers spread across multiple SungardAS Data Centers, On-Prem and different Cloud Platforms.
Planned and successfully executed multiple Pix to ASA migrations, ASA/ASAv IOS version upgrades, Juniper NetScreen to ASA Migration, End of Life dedicated Switches and Routers.
Planned and Executed Checkpoint, F5, Switch and Routers IOS version upgrades.
Configuring VIPs, Pools, Monitors, Certificates on customer dedicated F5 LBs.
Migrated customers MIS, AST, MGMT configurations from SungardAS Legacy Core Devices to Standard Setup via standardization program.
Conducted detailed planning sessions with customers and internal teams to prepare the disaster recovery environment for testing.
Lead R2C-SR product Inhouse program from vendor. Conducted multiple trainings for team which helped in hassle free Implementations, Change support and Planning DR tests.
Advertise customer owned Public IP blocks from SungardAS Core to Upstream Providers.
Participated in program that migrated multiple customers from data center receiving absolutes.
Mentored/trained Level 1/2/3 engineers to increase their technical knowledge which helped in reducing change failures. Worked as Point of Escalation for front end and back-end team.
Implemented change management procedures for crucial network modifications to mitigate risks.
Interviewed 200+ candidates to identify best suitable individuals for team.
Specialist Network
Sungard Availability Services India Pvt Limited
04.2013 - 03.2015
Design, Implementation & Maintain Network Infrastructure of customers spread across multiple SungardAS Data Centers, On-Prem and different Cloud Platforms.
Planned and executed Pix to ASA migrations, ASA/ASAv IOS version upgrades, Juniper NetScreen to ASA migrations, and decommissioning of dedicated switches and routers.
Migrated customers MIS, AST, MGMT configurations from SungardAS Legacy Core Devices to Standard Setup via standardization program.
Advertise customer owned Public IP blocks from SungardAS Core to Upstream Providers.
Conducted DR tests for Colo and Cloud customers, ensuring that customer requirements were understood and the DR environment was prepared.
Led R2C-SR in-house program, conducting multiple team trainings that facilitated smoother implementations, change support, and planning for DR tests.
Assisted in the migration program for multiple customers transitioning from the obsolete data center.
Mentored and trained Level 1/2/3 engineers to enhance technical knowledge, serving as point of escalation for front-end and back-end teams to address challenges.
Senior Engineer Network
Sungard Availability Services India Pvt Limited
07.2011 - 03.2013
Planned and coordinated customer-specific changes on shared devices per change management process, presented changes in daily CAB calls for approvals, and executed during scheduled MX windows.
Configured and modified ACL, access groups, routing changes, and S2S VPNs on customer dedicated Cisco ASA, Juniper NetScreen, and Checkpoint firewalls to enhance security and connectivity.
Modifying Routing (Static/BGP) on Juniper Core Routers for Internet & MPLS Service.
Configuring & Modifying Routing (Static/BGP/EIGRP/OSPF) on customer dedicated devices.
Configuring Switch ports for new servers getting deployed in customer environment.
New Internet & MPLS VPN turn-up for customers spread across multiple data centers.
Configuring VIPs, Pools, Monitors and associated configs on customer dedicated F5 LBs.
Implemented new public IP block for customer’s Internet service.
Configuration and troubleshoot issues raised by customer on managed CPE devices.
Advertising Public Routes of Internet Customer to Upstream ISP’s
Monitored network backbone links proactively, notifying transport team of issues to minimize impact.
Executed planned events and migrations to ensure high uptime and minimal disruption to existing services.
Monitoring Traffic on Upstream Peering link through MRTG and highlighting any issues and taking proactive measures to resolve to have minimum network impact.
Upgrading JUNOS on Juniper Routers & Switches. Upgrading IOS on Cisco devices.
Performing Layer1 audit as part of Acceptance Tests of newly build Point of Present (PoP) location being provisioned. Device config validation to confirm everything is per defined standard. Had led Mumbai Airoli Datacenter Acceptance and Completed within time.
Developed SOPs for Junos upgrade, hardware installation, and customer handover.
Field Engineer
NCR Corporation (I) PVT LTD
Pune & Rest of Maharashtra
05.2006 - 11.2009
Assisted global partners such as Cisco and AT&T with on-field technical support.
Executed rack installations and replacements, providing field support for switches, routers, firewalls, modems, tape libraries, and Polycom video conferencing devices to ensure operational readiness.
Performed basic configuration and troubleshooting of Cisco networking devices to ensure optimal performance.
Conducted password recovery, backup processes, and IOS upgrades to maintain system integrity.
Conducted field training for junior engineers and first-level training for customers, enhancing onboarding processes and support effectiveness.