Summary
Overview
Work History
Education
Skills
Timeline
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Sudip Das

Customer Service Professional
Kolkata,West Bengal

Summary

Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of the task allocated and training provided. Motivated to learn, grow and excel in my job.

Overview

3
3
Languages
6
6
years of professional experience

Work History

ITES Executive

iMerit technologies
Kolkata, West Bengal
09.2018 - 09.2020

Blended project

identify fraud in online payments contact the customers in the US and verify the payments

Worked on Amazon web services, annotate details on the resume for job seekers

Customer Service Associate

Onprocess Technologies
Kolkata, West Bengal
04.2017 - 08.2018

receive calls from US customers and process their requests related to their telecom plans , speed

Add/Modify plans for their high speed broadband connections

Queries related to speed or disruption in their network

Worked on MS-dos

Back Office Executive

Xplore tech services
Kolkata, West Bengal
08.2014 - 02.2017

Logistic support for At&T products such as mobile phones, broadband services,

Add/Delete features as per customer requirement

Worked on application such as Yoda, Telligence , Order Track, Phoenix

Education

Undergraduate - Arts

DBMS English School
Jamshedpur

Skills

Communication skills

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Timeline

ITES Executive

iMerit technologies
09.2018 - 09.2020

Customer Service Associate

Onprocess Technologies
04.2017 - 08.2018

Back Office Executive

Xplore tech services
08.2014 - 02.2017

Undergraduate - Arts

DBMS English School
Sudip DasCustomer Service Professional