Sudipta Dash
Hyderabad
Summary
Senior Product Manager with 10+ years of experience delivering SaaS, Mobile, and Open Banking products across FinTech, HRTech, InsurTech, and Healthcare domains. Proven success in scaling products to millions of users while improving customer experience, compliance, and business outcomes. Skilled in strategy definition, roadmap execution, agile leadership, and data-driven decision-making, with strong expertise in regulated environments and B2B SaaS growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Product Manager/Owner-Lloyds Open Banking
Lloyds Technology Centre
10.2024 - Current
- Driving the Aggregation App roadmap for 2025, identifying market opportunities and translating them into actionable product plans that deliver measurable business outcomes.
- Upgraded core Open banking End points to V4.0 Standards for improved accuracy and compliance. Enabled support for both 3.1 and v4.0 ensuring backward compatibility and smoother transitions.
- Conduct in-depth market research to identify customer needs, industry trends, and competitive dynamics; use data analysis to guide high-impact product decisions and ensure product-market fit.
- Oversaw comprehensive SIT and LUAT cycles to reduce post Release risks.
- Monitored product performance metrics and made informed, data-driven decisions to optimize outcomes and continuously improve customer experience.
- Engage stakeholders across business, compliance, and technology; integrate feedback to refine product strategy and roadmap.
- Lead Agile practices within the product development lifecycle, ensuring clear backlog prioritization, sprint planning, and collaboration with engineering and design teams.
- Resolved Critical Production issues including transaction failures and Domain level updates.
Product Manager -HR Tech Product
First Advantage India Limited
09.2022 - 09.2024
- Spearheaded design and launch of CIBIL verification feature, automating OTP-based authentication and credit report generation.
- Improved verification accuracy by 20%, reducing client errors and boosting trust in platform decisions.
- Delivered multiple releases on schedule, contributing to 90%+ customer satisfaction scores.
- Collaborated with cross-functional teams to drive product development, manage deliverables, and meet key performance indicators (OKRs).
- Managed multiple releases of high-impact products, ensuring timely delivery and cross-functional alignment.
Senior Consultant-Subway Mobile App
Capgemini India Limited
07.2021 - 08.2022
- Launched 30+ features across Subway mobile applications, increasing user engagement by 20% across EMEA.
- Achieved 100% on-time delivery for all releases, improving operational credibility.
- Authored user stories, PRDs, and epics with clear KPIs, enabling measurable delivery outcomes.
Product Owner – VPAS Insurance Product
Infosys India Limited
03.2018 - 04.2021
- Led the implementation of an automation solution for a U.S.-based insurance platform, optimizing claims processing workflows.
- Developed and maintained execution plans across program increments, achieving a 95% on-time sprint completion rate.
- Gathered and prioritized feedback from customers, partners, and internal stakeholders to refine strategy and ensure alignment with evolving business objectives.
Product Owner – Napier HIS
Napier Healthcare Limited
11.2016 - 02.2018
- Built Operating Theatre Scheduling and Clinical Modules for EMR platform, improving hospital productivity.
- Led Agile delivery practices with Jira driving sprint planning and backlog prioritization.
- Digitized scheduling workflows, reducing manual overhead and improving patient care efficiency.
Education
PM in Leadership Program - PM Leadership Program
Indian School of Business
Hyderabad01.2023
MBA - Healthcare
Administrative Staff College of India
Hyderabad01.2014
Skills
- Product Management: Strategy, Roadmap Prioritization, Go-to-Market, Product Lifecycle, Growth Metrics, ARR/Revenue Optimization
- Analytics & Tools: SQL, Tableau, Amplitude, JIRA, Confluence, Figma, API Documentation, A/B Testing
- Agile & Leadership: Scrum, SAFe, Kanban, Sprint Planning, Backlog Management, Stakeholder Influence
- Domain Expertise: FinTech, Open Banking, HRTech, Insurance, Healthcare
Accomplishments
- Awarded as ‘Best Performer’ - Q3 “August 2022 At FA.
- Part of the Team that received ‘Best Team Award’ for the months of June & Oct 2019 At Infosys.
- Received ‘Pillar of the Team’ award in Capgemini.
Certification
- Certification in SAFe POPM 5.1
- Certified Scrum Product Owner (CSPO) by Scrum Alliance
Timeline
Senior Product Manager/Owner-Lloyds Open Banking
Lloyds Technology Centre
10.2024 - Current
Product Manager -HR Tech Product
First Advantage India Limited
09.2022 - 09.2024
Senior Consultant-Subway Mobile App
Capgemini India Limited
07.2021 - 08.2022
Product Owner – VPAS Insurance Product
Infosys India Limited
03.2018 - 04.2021
Product Owner – Napier HIS
Napier Healthcare Limited
11.2016 - 02.2018
PM in Leadership Program - PM Leadership Program
Indian School of Business
MBA - Healthcare
Administrative Staff College of India
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