Sudipta Datta

Process Associate

Kolkata,WB

Summary

To take up an active position in an esteemed organization where I have scope to foster my talent and career through application of analytical skill & diligence, thus participating in the growth of the company.

Overview

years of professional experience

Work History

Business Process Analyst

Tata Consultancy Services

11.2016 - Current

Assessed business processes and identified ways to boost improvement.
Collaborated with upper management to drive strategy and implement new processes.
Presented findings from process analyses to senior management, securing buy-in for recommended improvements and facilitating implementation efforts.
Facilitated training sessions for employees on newly implemented processes, ensuring seamless adoption across the organization.

Education

Data Analytics Certification Course - Power BI

Indian Institute of Technology Roorkee

B. Sc. - Food and Nutrition

West Bengal State University

01-2016

Skills

Data Visualization: Creating interactive and visually compelling dashboards and reports

Statistical Analysis: Understanding of basic statistical concepts and hypothesis testing Consistently maintaining Efficiency and Quality in work and deliverables Enthusiastic about learning new concepts in emerging agility in process

Data Analysis Tools: Excel, Power BI (intermediate proficiency), SQL & Python (Basic Proficiency)

Relevant Coursework:

Introduction to Data Analytics: Understanding the data analytics lifecycle, data collection, and preparation.
Statistical Analysis: Application of descriptive and inferential statistics in real-world scenarios.
Data Visualization: Techniques for visually representing data to identify trends and insights.

Rewards and Recognition:

On the Spot award thrice due to handling escalations effectively.
Received eCards from client for effectively handling process and client level escalations.

Responsibilities Handled:

Designing and developing effective trackers for team to fulfill the utilization and productivity with utmost quality. Mentoring junior team members. Involved in training & learning for new candidates.

Declaration:

I hereby declare that the above information is true and pertinent as per my knowledge.

Timeline