Summary
Overview
Work History
Education
Skills
Additional Information
Roles And Responsibilities
Personal Information
Timeline
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Sudipta Sengupta

Sudipta Sengupta

Customer Executive
Kalyan

Summary

Versatile occupational health and safety director with hands-on expertise in multiple industries. Highly engaging team builder supports employee improvement and development in fast-paced, diverse workforce environments.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
6
6
years of post-secondary education
3
3
Languages

Work History

Trust & Safety Associate

Accenture
10.2020 - Current
  • Utilize advanced tools and technologies to monitor and analyze user-generated content and platform activities, identifying and addressing potential policy violations, including but not limited to abusive behavior, fraudulent activities, and inappropriate content.
  • Conduct in-depth investigations into reported incidents, gathering and analyzing evidence to determine severity of violations and recommend appropriate actions in alignment with company policies and regulatory standards.
  • Collaborate closely with legal, compliance, and product teams to interpret and implement relevant policies and procedures, ensuring alignment with industry best practices and regulatory requirements
  • Develop and deliver comprehensive training programs and resources to educate internal stakeholders on trust and safety policies, procedures, and tools, fostering culture of compliance and accountability across organization.
  • Maintain accurate documentation of incidents, actions taken, and outcomes, leveraging data insights to identify trends, patterns, and areas for improvement in trust and safety processes.
  • Devised and monitored safety performance metrics to assess and improve safety performance.
  • Administered first aid treatment when required while maintaining proper documentation of each incident.

Education

B. A, II -

West Bengal State
West Bengal
04.2011 - 04.2014

H.S.C, I -

W.B Council of High Sec Education
West Bengal
03.2009 - 03.2011

S.S.C, I -

W.B Board of Sec Education
West Bengal
03.2008 - 03.2009

Skills

Learned and trained into Computer Basic along with MS EXCEL

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Additional Information

Above all I assure you of the best of my service as I had taken on challenge that would acquire best output.

Roles And Responsibilities

  • Teaching to preprimary kids in West Bengal
  • Worked in Computer class and teach Basic courses to students.
  • Handling office in absence of Receptionist as part time
  • Ability to handle Pressure in any situation.
  • Expert in Excel

Personal Information

  • Date of Birth: 06/13/92
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Married

Timeline

Trust & Safety Associate

Accenture
10.2020 - Current

B. A, II -

West Bengal State
04.2011 - 04.2014

H.S.C, I -

W.B Council of High Sec Education
03.2009 - 03.2011

S.S.C, I -

W.B Board of Sec Education
03.2008 - 03.2009
Sudipta SenguptaCustomer Executive