SUDIPTO GHOSH
Sr. Pharma Sales Engineer
Siliguri
Summary
Dynamic and results-oriented Sales Engineer with a proven track record of leveraging consultative sales skills to address complex technical challenges for clients. Collaborates effectively with sales teams to exceed customer expectations in functionality, cost-effectiveness, and seamless system implementation. Possesses two years of specialized experience in the pharmaceutical industry, with expertise in pre-sale engineering and design. Strong communication and negotiation abilities drive successful deal closures. Recognized as a dedicated technical advocate, consistently supporting customers throughout the entire sales journey to foster lasting relationships and achieve sales excellence.
Overview
12
12
years of professional experience
Work History
Sr. Pharma Sales Engineer
Videojet Technologies Inc.
01.2025 - Current
- Increased sales revenue by consistently meeting and exceeding sales targets through effective client presentations and product demonstrations.
- Gained customer acceptance by demonstrating cost reductions and operations improvements.
- Provided technical support to customers during pre-sales consultations, addressing concerns, and offering solutions tailored to their needs.
- Developed customized proposals that demonstrated a clear understanding of client requirements and offered compelling solutions to meet their unique needs.
- Analyzed market trends, competitor performance and product strengths.
- Captured opportunities for additional sales during project implementation and rollout with existing accounts.
Sr. Service Enginner
Videojet Technologies (I) Pvt. Ltd
01.2016 - 12.2024
- Achieved customer satisfaction with timely resolution of technical issues and clear communication.
- Established strong relationships with clients by providing exceptional service, leading to repeat business and referrals.
- Visited customer locations to assess equipment functioning and develop repair plans.
- Scheduled and implemented maintenance activities for equipment.
Sales & Service Executive
ACE CAR TECH PVT. LTD.
04.2016 - 09.2016
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
Service Enginner
Silicon Safepack Pvt Ltd
11.2013 - 04.2016
- Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
- Engaged in first-level support for customers requiring routine support and troubleshooting.
- Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.
- Tested and checked performance of hardware and software programs.
Education
Diploma - Mechanical Engineering
National Institute Of Engineering & Technology
01-2016
ITI COURSE - Electrical Installation & Repairing
West Bengal State Council Of Technical Education
01-2012
Skills
Verbal communication and listening
Technical and software knowledge
Relationship building
Sales closing
Customer support
Organization skills
Requirements management
Team collaboration
Technical troubleshooting
Technical documentation
Product demonstration
Solution selling
Sales proposals
Product development
Sales team support
Timeline
Sr. Pharma Sales Engineer
Videojet Technologies Inc.
01.2025 - Current
Sales & Service Executive
ACE CAR TECH PVT. LTD.
04.2016 - 09.2016
Sr. Service Enginner
Videojet Technologies (I) Pvt. Ltd
01.2016 - 12.2024
Service Enginner
Silicon Safepack Pvt Ltd
11.2013 - 04.2016
ITI COURSE - Electrical Installation & Repairing
West Bengal State Council Of Technical Education
Diploma - Mechanical Engineering
National Institute Of Engineering & Technology
Hobbies
Listening music, Playing cricket & gardening.