Sugan R
Chennai
Summary
Dynamic Home Loan Sales Manager at HDFC SALES with a proven track record in driving revenue growth and exceeding sales targets. Expert in strategic sales planning and customer relationship management, I excel in delivering tailored financial solutions while fostering strong client relationships. Adept at team leadership and CRM management, I consistently enhance customer satisfaction.
Overview
9
9
years of professional experience
Work History
Home Loan Sales Manager
HDFC SALES
04.2018 - 03.2025
- Managed home loan sales and successfully cross-sold financial products, including personal loans, credit cards, and jumbo loans.
- Handled a portfolio of clients, demonstrating a strong ability to meet business goals.
- Consistently achieved and exceeded monthly sales targets, demonstrating a strong ability to meet business goals.
- Built and maintained relationships with clients, providing tailored financial solutions, and enhancing customer satisfaction.
- Collaborated with internal teams to streamline loan processing and ensure a seamless customer experience.
- Developed and implemented effective sales strategies to drive revenue growth and expand the customer base.
Sales Executive
Aagna Global Solutions Pvt Ltd
01.2016 - 02.2018
- Over 2 years of proven expertise in BPO voice processes, handling both inbound and outbound customer interactions with efficiency and professionalism.
- Demonstrated ability to convince, influence, and satisfy customers, ensuring a positive experience, and effectively addressing their queries and concerns.
- Focused on meeting or exceeding performance targets related to customer satisfaction, call handling, and resolution rates.
Education
Bachelor of Arts - BCA
The Quaide Milleth College For Men Arts And Science
06-2015
Skills
- Leadership and team management
- Problem solving and decision making
- CRM Management Proficiency
- Sales and business development
- Adaptability to banking innovations
- Customer relationship management
- Financial product knowledge
- Ms Office (Word, Excel, PowerPoint)
- Target achievement and negotiation
- Portfolio management
- Strategic sales planning
- Lead generation
- Client relationship management
- Sales team training
- Team collaboration
Languages
- Tamil
- English
Timeline
Home Loan Sales Manager
HDFC SALES
04.2018 - 03.2025
Sales Executive
Aagna Global Solutions Pvt Ltd
01.2016 - 02.2018
Bachelor of Arts - BCA
The Quaide Milleth College For Men Arts And Science
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