Sugat Wankhade
pune
Overview
8
8
years of professional experience
Work History
Rider assistant
zepto
pune
03.2024 - 09.2025
- Delivered packages efficiently across designated routes.
- Maintained vehicle cleanliness and operational readiness daily.
- Communicated effectively with dispatch for route updates.
- Ensured adherence to safety regulations and traffic laws.
- Assisted in onboarding new riders during training sessions.
- Handled customer inquiries and resolved issues promptly.
- Collaborated with team members to optimize delivery schedules.
Technical Assistant
sunny cable vission
pune
12.2022 - 02.2024
- Assisted in troubleshooting technical issues for cable services and equipment.
- Coordinated installation schedules with technicians and customers for service appointments.
- Maintained inventory of technical supplies, ensuring availability for daily operations.
- Provided customer support via phone and email, addressing inquiries and concerns.
- Documented service requests and resolutions in the customer management system.
- Collaborated with team members to streamline operational processes and improve efficiency.
- Conducted quality checks on installed equipment to ensure proper functionality.
- Prepared reports on service calls and equipment performance for management review.
Machine Operator
flitguard company
pune
09.2019 - 10.2022
- Operated machinery to ensure efficient production processes.
- Monitored equipment performance and reported issues promptly.
- Followed safety protocols to maintain a safe working environment.
- Conducted routine maintenance on machines to prevent downtime.
- Collaborated with team members to optimize workflow and productivity.
- Recorded production data accurately for quality control purposes.
- Trained new operators on equipment use and safety standards.
Office Assistant
safal finance
akola
02.2018 - 07.2019
- Assisted in organizing office supplies and maintaining inventory levels.
- Coordinated scheduling for meetings and appointments among staff members.
- Managed incoming calls and directed them to appropriate personnel.
- Prepared documents and reports using office software tools efficiently.
- Supported team members by providing administrative assistance as needed.
- Maintained filing systems to ensure easy access to important documents.
- Helped with data entry tasks to update client information accurately.
- Communicated with vendors to arrange for office supplies and services.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Maintained an organized filing system of paper documents and electronic files.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
Education
Scientific Training On Reptile Management - Repitiles
Storm, Kcre
Chennai12-2019
Fild Technician And Computing Periphiral - Computer And Information Systems
Vishnu Softech Technology
Akola12-2016
Skills
- Route optimization
- Safety compliance
- Vehicle maintenance
- Customer support
- Inventory management
- Delivery coordination
- Technical troubleshooting
- Quality assurance
- Data entry
- Team collaboration
- Effective communication
- Problem solving
- Time management
- Training and onboarding
- Workflow improvement
- Carriage driving
- Long-distance riding
- Saddle fitting
- Route planning
- Stable management
- Animal empathy
Timeline
Rider assistant
zepto
03.2024 - 09.2025
Technical Assistant
sunny cable vission
12.2022 - 02.2024
Machine Operator
flitguard company
09.2019 - 10.2022
Office Assistant
safal finance
02.2018 - 07.2019
Scientific Training On Reptile Management - Repitiles
Storm, Kcre
Fild Technician And Computing Periphiral - Computer And Information Systems
Vishnu Softech Technology