Suhail Rasheed
Bangalore
Summary
IT Management Professional with 16+ years of hands-on experience in Infrastructure & Cloud Support Operations, Product Support, IT Service Management, and Program/Transition Management, with a proven record of delivering successful enterprise IT initiatives.
Overview
19
19
years of professional experience
5
5
Certifications
Work History
Senior Project Manager
Randstad Digital
12.2023 - Current
- Led IT transition and cloud migration projects, modernizing infrastructure and server environments using industry best practices.
- Collaborated with cross-functional stakeholders to gather requirements, validate business needs, and ensure compliance with security and governance standards.
- Created transition plans and risk mitigation strategies, covering project scope, timelines, capacity planning, and resource allocation.
Senior Project Manager
Brillio Technologies
03.2023 - 09.2023
- Led the successful implementation of ServiceNow for Miba.
- Drafting Statements of Work (SOW) and supporting the development of RFP documentation.
Senior Project Manager
Trianz Digital Consulting Inc
08.2018 - 03.2023
- Managed a 17-member team and oversaw L1 support operations for Salesforce, BMC Remedy, and Flexera for Mastercard, along with NOC services for multiple shared-services customers.
- Led the deployment of the Concierto SaaS platform for multiple customers.
- Maintained audit-ready project artifacts and requirements aligned with SOC and ISO 27001 compliance frameworks.
Project Manager
TORI GLOBAL
01.2018 - 07.2018
- Responsible for managing all aspects of Data Center migration projects and collaborating with cross-functional teams, stakeholders, and external vendors to ensure successful delivery.
- Collaborated with external vendors and contractors to ensure timely delivery of materials and services.
- Oversaw the testing and deployment phases of network and server implementations, ensuring minimal disruption to operations.
Senior System Engineer
Thomson Reuters
06.2007 - 01.2017
- Troubleshooting TR Applications (DataStream, Baseline)
- Managing ITSM Application and upgrades
- Worked in NOC as L1 Engineer monitoring switches, router and Servers
- Successfully upgraded Service Manager 9 from SM7
- SPOC for incident management
Education
BBM -
Taha Collage of Management
BengaluruSkills
Project Management
Certification
ITIL 4 Foundation Certified. (Certification Number - GR671063816SR)
Timeline
Senior Project Manager
Randstad Digital
12.2023 - Current
Senior Project Manager
Brillio Technologies
03.2023 - 09.2023
Senior Project Manager
Trianz Digital Consulting Inc
08.2018 - 03.2023
Project Manager
TORI GLOBAL
01.2018 - 07.2018
Senior System Engineer
Thomson Reuters
06.2007 - 01.2017
BBM -
Taha Collage of Management