Suhas Gowtham
Bengaluru
Summary
Accomplished IT professional with over [2] years of experience in IT support and system administration, now transitioning into a software engineering role. Adept in cloud computing with extensive hands-on experience with AWS, including deployment, management, and scaling of cloud-based solutions. Proficient in Python, with a robust background in coding and software development principles, complemented by a strong understanding of modern database systems such as MongoDB. Skilled in troubleshooting complex issues, system optimization, and security management, with a demonstrated ability to translate technical requirements into effective software solutions. Proven track record in leveraging cloud technologies to enhance system performance and reliability, and in utilizing Python for scripting and application development. Seeking to apply a solid foundation in IT operations and development skills to contribute to innovative software projects, deliver scalable solutions, and drive technological advancements in a dynamic engineering environment. Committed to continuous growth and eager to leverage technical expertise to deliver high-quality software solutions.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
3
3
Certifications
Work History
System Administrator (Security Specialist)
OLLION
12.2023 - 8 2024
- System Configuration & Management: Install, configure, and manage server hardware, operating systems, and software to ensure optimal performance and security
- Security Implementation: Develop and enforce security policies, including firewall configurations, intrusion detection/prevention systems, and access controls to protect sensitive information
- Access Control: Administer and review user access permissions, implementing role-based access controls and ensuring compliance with least privilege principles
- Vulnerability Management: Conduct regular vulnerability assessments and security audits, applying patches and updates to address identified risks and maintain system integrity
- Incident Response & Recovery: Respond to and manage security incidents, performing forensic analysis to identify threats and mitigate damage, and coordinating recovery efforts as needed
- Network Security: Implement and monitor network security measures, such as VPNs, network segmentation, and secure configurations, to safeguard against unauthorized access and data breaches
- Backup & Disaster Recovery: Develop and manage backup strategies, ensuring data integrity and availability through regular backups and effective disaster recovery plans.
IT Technical Support Specialist
Paytm
03.2021 - 05.2022
- Advanced Troubleshooting: Diagnose and resolve intricate technical problems, leveraging deep technical knowledge and analytical skills to ensure efficient resolution
- System Installation & Configuration: Oversee the deployment, configuration, and optimization of new hardware, software, and network systems, ensuring seamless integration and performance
- Proactive Monitoring: Utilize advanced monitoring tools to continuously assess system performance, identify potential issues, and implement preventive measures
- User Support & Training: Provide advanced support and tailored training for end-users, addressing unique or high-impact technical challenges and enhancing user proficiency
- Incident Management: Manage high-priority incidents with urgency, using ITIL best practices to track, prioritize, and resolve complex issues while maintaining detailed documentation
- System Maintenance & Upgrades: Lead routine and emergency maintenance, system upgrades, and patches, ensuring minimal disruption and optimal system security
- Documentation & Reporting: Develop and maintain comprehensive documentation, including technical manuals, knowledge base articles, and incident reports, to support continuous improvement and knowledge sharing
- Security & Compliance: Ensure rigorous adherence to cybersecurity protocols and compliance standards, including regular security audits and access control management
- Project Collaboration: Contribute to IT projects and initiatives, including infrastructure upgrades and technology rollouts, providing technical expertise and support throughout project lifecycles.
Education
Bachelor of Science - Computer Applications
Sangai International University
08.2019 - 05.2023
Skills
Python
Certification
07/01/2022, Cisco Certified Network Associate
Personal Information
- Date of Birth: 05/16/2001
- Nationality: Indian
- Marital Status: Single
Timeline
System Administrator (Security Specialist)
OLLION
12.2023 - 8 2024
IT Technical Support Specialist
Paytm
03.2021 - 05.2022
Bachelor of Science - Computer Applications
Sangai International University
08.2019 - 05.2023
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