Suhas KG
Bangalore
Summary
- Passionate Data Analytics & Insights professional with 8+ years of experience in Data Analysis, Business Insights, and Regulatory Reporting.
- Proficient in MS Excel, Power BI, PowerPoint, Excel, and Google Sheets.
- Proven success in strategic initiatives, stakeholder management, and audit management across InsurTech, Insurance, Telecom, and E-Commerce sectors.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Analytics Manager – Sales Excellence
HDFC Life Insurance Company Limited
Bangalore
08.2023 - Current
- Spearheaded the BancaWon project, providing key data-driven insights to the Bancassurance vertical, supporting strategic sales initiatives.
- Developed multiple self-service analytical reports and visual dashboards for the sales leadership team, enabling better and quicker data-driven decision-making.
- Conducted trend analysis of performances and delivered critical decision-making insights for Target Review, Cluster Remapping, and Branch Allocation, using optimized data models.
- Led a range of initiatives, including incentive schemes, contests, SP segmentation, and IRDAI Licensing, among others.
- Analyzed PASA (Pre-Approved Sum Assured) offers available for matured policies and customer feedback from renewal calls, resulting in a ~7% increase in business and ~5% in renewals.
Regulatory Reporting Manager – Center of Excellenc
ACKO General Insurance Limited
Bangalore
12.2019 - 08.2023
- Delivered Insurance Regulatory Reports, such as Form I to X, BAP, and HIR, to the regulator, IRDAI.
- Collaborated with the Tech team to streamline daily transactional claims data uploads to the Insurance Information Bureau of India (IIB) through API Integration.
- Developed industry comparison reports and dashboards, providing insights into claim trends and helping to reduce claims repudiation from 36% to 7%.
- Collaborated with cross-functional stakeholders to improve the data quality of transactional claims data for better reporting accuracy.
- Participated in product development planning and conducted user acceptance testing (UAT) for insurance applications, and prepared claims standard operating procedures (SOP).
MIS Associate – Sales Support
Star Union Dai-ichi Life Insurance Co. Ltd.
Bangalore
12.2018 - 12.2019
- Developed automated dashboards for Hourly, Daily, Weekly, Monthly, Quarterly, and Annual reports to the Zonal Head, VP, and Corporate Agents.
- Tracked and analyzed Business & Operational Parameters.
- Presented Sales Performance Dashboards, Ranking Systems, and Campaign Trackers of the Sales and Corporate Agents to the CEO and Distribution Head.
- Created a performance scorecard to identify and track levers affecting the business.
Senior Executive – Business Intelligence & Insight
Infosys BPM
Bangalore
01.2016 - 12.2018
- Support operations through analysis of performance indicators and trends.
- Analyzed all operational metrics, including ongoing review of actual productivity and forecast.
- Prioritize and deliver ad hoc data/reports requirements, as applicable.
- Governance Audit – Performed work on complex or high-risk audit areas as assigned and articulated audit findings, risks, and detailed recommendations to upper management.
Social Interactive Media Specialist
[24]7 Customer Pvt. Ltd.
Bangalore
08.2012 - 12.2015
- Maximized every sales opportunity by cross-selling profitable products and was awarded 'Best Cross Seller & Service Provider of the Year' twice.
- Offered exceptional sales presentations and product knowledge while assisting up to 3 customers simultaneously.
- Was part of the WFM team. Used workforce tracking tools to maintain information on employee activity and status, including scheduled assignments and absences, meetings, and other schedule exceptions.
Education
Bachelor of Science - Computer Science, Mathematics & Statistics
Government Science College- Bangalore University
05-2015
Skills
- Microsoft Excel and PowerPoint
- Power BI
- PostgreSQL
- Stakeholder management
- Verbal and written communication
Certification
- Microsoft Power BI Desktop for Business Intelligence through Udemy.
- SQL (PostgreSQL) Bootcamp through Udemy.
- Business Analysis Masterclass through Udemy
- Pursuing- Microsoft Power BI Data Analyst for PL-300 Certificate through Microsoft
Timeline
Analytics Manager – Sales Excellence
HDFC Life Insurance Company Limited
08.2023 - Current
Regulatory Reporting Manager – Center of Excellenc
ACKO General Insurance Limited
12.2019 - 08.2023
MIS Associate – Sales Support
Star Union Dai-ichi Life Insurance Co. Ltd.
12.2018 - 12.2019
Senior Executive – Business Intelligence & Insight
Infosys BPM
01.2016 - 12.2018
Social Interactive Media Specialist
[24]7 Customer Pvt. Ltd.
08.2012 - 12.2015
Bachelor of Science - Computer Science, Mathematics & Statistics
Government Science College- Bangalore University
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