Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies Interests
Languages
Timeline
Generic

Suhas R

Bangalore

Summary

Experienced Assistant Manager and have a demonstrated history of managing various pricing and handling complete team management. Attention to detail, Extensive experience in catalog Management, Pricing requests, SKU Management, Team Management

Overview

10
10
years of professional experience

Work History

Assistant Manager - Pricing

Dunzo Digital Pvt Ltd
10.2022 - Current
  • Creating a structured SOP for the process
  • Research on competitors pricing activities to make effective decisions that would improve company revenue
  • Update delivery pricing for PAN India
  • MOV offer set up, Base price (User delivery fee)
  • Responsible for tracking Udf via Tableau dashboard & highlighting any issues
  • A thorough examination of the pricing data in Tableau for analysis concerning city, user cohort, geo level, and store level analysis
  • Delivering the report on the analysis of campaign results by using Tableau dashboards
  • Handling escalations, debugging pricing and promotions related issues and actioning immediately to meet the business goals
  • Responsible for daily or weekly root cause analysis (RCA) of the conversion and traffic KPIs
  • Assessed profitability in effort to make adjustments using both company and marketplace data to develop decisive pricing
  • Dunzo Daily in-app Coupon code launches within planned timelines
  • Deep dive into user segmentation data and plan the Coupon code offer construct based on user cohorts
  • Responsible for maintaining B/O using Tableau and acting in accordance with the desired outcomes
  • By introducing coupon constructs for all the cities with the specified aims, were able to successfully raise the AOV of orders.

Catalog Quality Specialist

Dunzo Digital Pvt Ltd
12.2018 - 08.2021
  • Working with Dunzo’s top e-commerce merchants like BigBasket, Xpress Mart, Apollo Pharmacy, Nilgiris, SPAR & etc
  • With the categories of Grocery, Fruits and Vegetables, Medicine, Wellness, Fresh Meat & Paan
  • Handling self-serve team (25 people) in regards with add availability and price changes
  • Launching new FMCG stores in a proper stacking
  • Working on API projects in interfacing merchant product IDs with Dunzo Product Ids for smooth product flow
  • Catalogue Creation & web page publishing as per Merchant requirement
  • Responsible for creating and reviewing of Catalog with its various attributes includes Product Images, Category and Subcategory, Price, UOM, Product Keywords, Quantity, Country of origin, Shelf life etc
  • Worked on Freshdesk tickets, master sheet SKU level correction
  • Co-ordinate with marketing teams to ensure product content is accurate, correctly nested & properly distributed
  • Provide input to development/deployment function on future capabilities based upon current production issues
  • App Check QA and Final QA on the task completed by the team
  • Working on Macro to update the Sku images.

Senior Partner Delight Executive

SWIGGY
04.2016 - 10.2018
  • Assisting the vendors through calls and email by FTR
  • Communicating with VMs in high-end escalations to resolve restaurant concerns as quickly as possible
  • Sending reports to TL and the team in his absence
  • Part of Ps catalog team (doing all minor changes like price change, enabling disabling items)
  • Training to the new executives in partner support
  • Supported to catalogue team for adding item Images to new On-boarding restaurants.

Customer Representative Officer

Transgenez Solutions
01.2014 - 01.2016
  • Resolving customer quires in order with food quality, ambience, or staff behavior issue.

Assistant Manager - Growth Operations

Dunzo Digital Pvt Ltd
01.2022
  • Creation of home page setup for Dunzo Daily (PAN India)
  • City Launch
  • Store launch/Shut/Replacement/Geo Switch
  • Mapping the Geo ID>Store DZID
  • Test the home page setup for Android, IOS and Dumo devices using browser stack application
  • Implementing and setting up HP experiments
  • Monitor and assist new hires with training and bringing them up to speed, Monitoring overall execution and quality of the deliverables with 100% accuracy
  • Creation of interrupts for brands/seasonal campaign
  • Creation of Dynamic and Custom user segments
  • Worked on Dunzo cash infusion.

Education

Bachelor of Business Management -

Shree Lakshmi Hayagreeva College
Mysore
03.2014

Skills

  • Pricing Analysis
  • Data Analysis
  • Project Management
  • Leadership
  • Cataloging
  • Team Management
  • Tableau
  • Redash
  • Appsmith
  • Browser Stack
  • SQL
  • GCP
  • Microsoft Excel
  • Communicator
  • Problem Solving
  • Critical Thinking

Accomplishments

  • Won Excellence awards for the outstanding performance
  • Upscaling store-level individual page layouts to city-level
  • Handled a team of 4
  • Collaborated with product and engineering team in order to development of offer, Dunzo tools revamp in testing.
  • Handling multiple campaigns across pan India through effectively helping the team to achieve their targets.
  • Every action item's SOPs were created & updated with a new process
  • Best Employee of the month (OND 2016)
  • Best Employee of the Quarter (OND & AMJ)
  • Best Team Award (2017 – 2018)

Hobbies Interests

  • Photography
  • Shuttle badminton
  • Chess

Languages

  • Kannada
  • English
  • Telugu
  • Hindi
  • Tamil

Timeline

Assistant Manager - Pricing

Dunzo Digital Pvt Ltd
10.2022 - Current

Assistant Manager - Growth Operations

Dunzo Digital Pvt Ltd
01.2022

Catalog Quality Specialist

Dunzo Digital Pvt Ltd
12.2018 - 08.2021

Senior Partner Delight Executive

SWIGGY
04.2016 - 10.2018

Customer Representative Officer

Transgenez Solutions
01.2014 - 01.2016

Bachelor of Business Management -

Shree Lakshmi Hayagreeva College

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Suhas R