Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Product Manager
Kshema General Insurance Pvt Ltd
Hyderabad
10.2024 - 06.2025
Collaborated with cross-functional teams to define product requirements and roadmaps.
Managed stakeholder communications to align on product vision and goals.
Designed user-centric solutions to improve customer experience and satisfaction.
Facilitated training sessions for teams on new product features and updates.
Collaborated with stakeholders to define product requirements and user stories.
Worked closely with engineering teams to ensure feature specifications are understood and implemented correctly.
Worked with engineers to improve user experience and confirm builds meet user specifications.
Identified product gaps and generated innovative ideas to expand market share, improve customer experience and drive growth.
Analyzed data from various sources such as customer feedback, usage metrics, A and B testing results to inform product decisions.
Created prototypes and visual mockups by liaising and collaborating with designers.
Performed post-launch analyses to measure success of feature rollouts.
Helped coordinate testing to verify quality and usability of new product features.
Prioritized features in order to maximize impact while meeting budget constraints.
Leveraged technical knowledge to navigate functional requirements.
Identified customer needs through user interviews, surveys, focus groups, and other feedback mechanisms.
Business Analyst Manager
HDFC Life Insurance Pvt Ltd
Bengaluru
01.2023 - 10.2024
Led cross-functional teams to enhance business analysis processes and methodologies.
Collaborated with stakeholders to gather and document business requirements effectively.
Managed project timelines and deliverables for multiple simultaneous initiatives.
Analyzed market trends to identify opportunities for strategic growth in insurance products.
Utilized data analytics tools to generate insights for informed decision-making processes.
Provided guidance on best practices related to business analysis techniques such as process mapping, gap analysis and root cause analysis.
Facilitated workshops with stakeholders to define scope, objectives and business rules.
Business Analyst
Exide Life Insurance Pvt Ltd
Bengaluru
04.2021 - 12.2022
Managed requirements traceability information and tracked requirements status throughout the project.
Interpreted, evaluated, and interrelated research data and developed integrated business analyses and projections for incorporation into strategic decision-making.
Created, analyzed, and validated detailed functional specifications.
Facilitated design sessions with the implementation team to define the solution.
Collected business intelligence data from industry reports, public information or purchased sources.
Managed diverse projects for data capture, storage and forecast analysis.
Business Analyst
Accenture Solutions Pvt Ltd
Bangalore
01.2019 - 04.2021
Analyzed business processes to identify areas for improvement and efficiency.
Collaborated with cross-functional teams to gather requirements and define project scope.
Communicated findings and recommendations to management through presentations and reports.
Utilized data analysis tools to interpret trends and inform decision-making processes.
Facilitated workshops to gather insights and feedback from stakeholders effectively.
Collaborated with stakeholders across departments to define requirements for new projects.
Prepared documentation summarizing findings from stakeholder meetings and workshops.
Analyzed existing systems and processes to identify areas of improvement.
Designed test plans, scenarios, scripts, cases, and results matrices to validate system functionality.
Identified and analyzed user requirements, procedures and processes to develop optimization strategies.
Evaluated business processes for improvement opportunities through automation or streamlining.
Presented complex technical concepts in clear manner suitable for non-technical audiences.
Suggested changes to senior management using analytics to support recommendations and actively participated in the implementation of approved changes.
Business Analyst Intern
Accenture Services Pvt Ltd
Bengaluru
05.2018 - 12.2018
Conducted interviews with stakeholders to understand their needs and objectives.
Documented detailed specifications for software applications based on user requirements.
Tracked data problems and analyzed information to find root causes.
Facilitated workshops with cross-functional teams to brainstorm ideas for improving operational efficiency.
Analyzed business processes to identify areas for improvement and efficiency.
Test Engineering Analyst
Accenture Solution Pvt Ltd
Bangalore
06.2017 - 04.2018
Evaluated user requirements specifications against design documents to ensure accuracy.
Recommended changes or improvements in existing products or new products under development.
Reported results of tests and identified areas for improvement in the products.
Participated in team meetings to discuss project progress and challenges.
Utilized testing tools to streamline processes and enhance efficiency.
Supported user acceptance testing by gathering feedback from stakeholders.
Associate Test Engineer
Accenture Services Pvt Ltd
Bangalore
04.2016 - 06.2017
Collaborated with project teams to understand testing requirements and objectives.
Identified, documented, and tracked defects using industry-standard tools.
Conducted regression testing to confirm bug fixes and functionality improvements.
Managed multiple projects simultaneously while meeting deadlines consistently.
Communicated testing progress and issues to stakeholders regularly.
Participated in code reviews to assess quality of software code changes before release into production environment.
Worked closely with QA leads to define best practices for unit testing across teams.
Developed and executed test cases for software applications and systems.
Education
Bachelor of Science - Computer Science
Anna Adarsh College For Women
Chennai
11-2015
Skills
Product development
Data analysis
TIBCO
BPM
BRMS
CRM
User research
Agile methodologies
Stakeholder management
Cross-functional collaboration
Feature prioritization
Prototyping tools
Training facilitation
Customer feedback
Project management
Problem solving
Communication skills
Quality assurance
JIIRA
Confluence
Azure DevOps
HP QC
RTM
API Rest
SVN
My SQL
Accomplishments
ACE Indivdual Award from Accenture Solution Pvt Ltd (Apr 2019)
ACE Team Award from Accenture solutions Pvt Ltd (Apr 2021)
Best Employee of the quarter OND - 2022 from Exide Life Insurance
Best digital Innovative Project 2023 from HDFC Life Insurance
Certification
Certified Scrum master - Jan 2025 from Scrum Alliances