Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sujadharan Krishnasamy

Sujadharan Krishnasamy

Chennai

Summary

QA Lead with 7+ years of experience in web, mobile, and autonomous vehicle testing. Proficient in QA processes, methodologies, and best practices, with expertise in manual testing, API testing, and defect tracking. Adept at leading and mentoring teams, fostering collaboration, and ensuring seamless communication across cross-functional teams. Recognized for a proactive, results-driven approach, meticulous attention to detail, and the ability to optimize testing workflows for high-quality software and autonomous systems.

Overview

7
7
years of professional experience

Work History

QA and Triage Engineer

DoorDash Labs
06.2024 - Current
  • Daily triage of disengagement data from on-road public roads testing.
  • Triage of simulations from software releases.
  • Creation of semantic maps for new neighborhoods/cities.
  • Vision-based VRU metrics triage to measure and reduce false negative detections in autonomous vehicle perception.
  • Design and creation of new simulation test cases.
  • Training and onboarding new joiners.

Lead QA Engineer

Bigin by Zoho CRM, Zoho Corporation
12.2022 - 06.2024
  • Led a team of 4 QA professionals, overseeing QA processes, resource allocation, and performance reviews.
  • Collaborated with support teams to resolve complex customer issues through root-cause analysis.
  • Monitored App Store and Play Store statistics (crash reports, usage analytics, ratings) and prepared product metrics reports, providing actionable insights that drove product improvements.
  • Performed competitor analysis to glean critical insights and recommended new features, ensuring product agility and competitiveness.
  • Attended customer events to help them optimize their business operations through mobile app solutions.
  • Designed and implemented a new sanity suite, reducing master build testing time by 70%.
  • Built an API automation suite from scratch, enabling faster issue identification and resolution.

QA Engineer

Zoho CRM, Zoho Corporation
06.2021 - 12.2022
  • Collaborated closely with product managers, designers, developers, and QA peers throughout project lifecycles, designing and enhancing test suites aligned with business objectives.
  • Managed all release management activities, ensuring seamless release verification and successful app deployments in the App Store and Play Store.
  • Conducted compatibility testing across diverse mobile devices and environments, consistently ensuring expected functionality.
  • Demonstrated expertise in manual and mobile application testing (iOS, macOS, Android), ensuring top-notch product quality.
  • Maintained an extensive test case library, updating it regularly to document features and bug fixes thoroughly.
  • Reported bugs with critical data, leveraging log analysis expertise for anomalies and API errors to drive swift resolution.

Associate

Evoya Project, Cognizant Technology Solutions
02.2018 - 05.2021
  • Reviewed and analyzed requirements during Sprint Grooming sessions to ensure alignment with project objectives, served as an SME for a key module.
  • Conducted rigorous In-Sprint and System Integration testing, along with impact analysis for regression testing and defect re-verification, reducing risks and ensuring product stability.
  • Performed comprehensive API testing to validate functionality and seamless integration.
  • Participated in Agile ceremonies (daily stand-ups, grooming, retrospectives, defect triage), fostering efficient communication and collaboration.
  • Prepared and reviewed test scenarios and cases for thorough coverage, logging and tracking defects in Jira with detailed fix analysis to expedite resolutions.
  • Managed test data throughout the project lifecycle, ensuring availability for all testing phases.
  • Delivered product demos to clients and stakeholders, effectively showcasing progress and features.

Education

Bachelor of Engineering - Mechanical Engineering

Anna University
Chennai
05-2017

Skills

  • Mobile Application Testing (Android & iOS)
  • Web Application Testing
  • API Testing
  • Simulation Testing
  • Product management
  • Triage
  • Decision making

Languages

English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Hindi
Intermediate (B1)

Timeline

QA and Triage Engineer

DoorDash Labs
06.2024 - Current

Lead QA Engineer

Bigin by Zoho CRM, Zoho Corporation
12.2022 - 06.2024

QA Engineer

Zoho CRM, Zoho Corporation
06.2021 - 12.2022

Associate

Evoya Project, Cognizant Technology Solutions
02.2018 - 05.2021

Bachelor of Engineering - Mechanical Engineering

Anna University

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Sujadharan Krishnasamy