Sujan Chekka
Nellore,AP
Summary
Proactive and detail-oriented PMO Coordinator with 3 years of experience in the Defined Benefit
domain at Wipro. Skilled in project governance, risk mitigation, milestone monitoring, and resource
allocation. Proven expertise in Jira tracking, stakeholder communication, escalation handling,
change management, and maintaining SOPs. Adept at preparing MoMs, facilitating Scrum calls, and
supporting end-to-end project lifecycle processes. Certified in PMO Fundamentals, Scrum, and Jira.
Seeking to contribute to delivery excellence as a PMO Coordinator or Project Support Analyst.
Overview
7
7
years of professional experience
11
11
years of post-secondary education
3
3
Certifications
5
5
Languages
Work History
Benefit Operations Administrator
Wipro
10.2022 - 09.2025
- Handled multiple client accounts with end-to-end operational responsibility across defined benefit projects.
- Supported financial management processes including budgeting, forecasting, invoicing, and vendor management (Pos and invoices).
- Maintained RAID logs and managed project health dashboards for 3 major client projects.
- Enabled faster issue resolution by enhancing risk identification and mitigation tracking.
- Prepared weekly and monthly project status reports for leadership and clients.
- Coordinated Jira tracking and sprint planning, ensuring task progress and closure.
- Trained and mentored 4+ new hires on PMO tools and processes.
- Maintained and continuously improved SOPs and operational workflows.
- Facilitated daily Scrum calls and documented actionable MoMs.
Airport Officer & Customer Service
InterGlobe Aviation
02.2021 - 11.2021
- Airport operations and customer service.
- Taking care of flight operations.
- Demonstrated ability to manage time effectively while working in a high-paced environment.
- Rectifying the hardware / software issues of systems.
- Received a “Customer Service Award” for showing highest standard for displaying exceptional customer centricity.
- Taking care of Terminal operations.
Airport Operations and Customer Service
Kempegowda international airport
01.2020 - 03.2020
- Handling passengers in polite manner as per their expectations.
- Educating passengers as per “ Digi Yatra policy”.
- Educating passengers how to use Self Baggage Drop system in live.
- Following the standard operating procedure of both Air Asia and Spice Jet.
- Rectifying the hardware / software issues of Vision box.
- Following the standard operating procedures of Vistara Airlines.
- Passenger crowd handling management at “Pre-Embarkation Security Check” (ATRS)
AR Caller
Omega healthcare services
11.2018 - 04.2019
- Worked in Omega health care services under state of Texas.
- Need to coordinate with insurance representatives for claim status.
- Need to submit the claim with appropriate actions.
- Rectifying the hardware / software issues of systems.
Education
MBA - undefined
Krishna Chaitanya PG college
Nellore 01.2021 - 04.2025
BCA - undefined
Krishna Chaitanya Degree College
Nellore 01.2015 - 04.2018
Intermediate - undefined
Master Minds
Nellore 01.2013 - 04.2015
SSC - undefined
Modern School
Nellore 01.2012 - 04.2013
Skills
PMO Coordination & Governance
SQL
RAID Log & Risk Management
Excel (Advanced)
MS PowerPoint
Project Health Monitoring
Resource & Milestone Planning
Documentation & Reporting
Team Coordination
Jira Tracking & Issue Management
Client Communication & Stakeholder Handling
Escalation Handling
Change Management
MoM & Dashboard Reporting
SOP Management
Defined Benefit Domain Knowledge
Certification
Project Management fundamentals
Interests
Cooking, Singing, Reading books, Traveling
Timeline
Benefit Operations Administrator
Wipro
10.2022 - 09.2025
Airport Officer & Customer Service
InterGlobe Aviation
02.2021 - 11.2021
MBA - undefined
Krishna Chaitanya PG college
01.2021 - 04.2025
Airport Operations and Customer Service
Kempegowda international airport
01.2020 - 03.2020
AR Caller
Omega healthcare services
11.2018 - 04.2019
BCA - undefined
Krishna Chaitanya Degree College
01.2015 - 04.2018
Intermediate - undefined
Master Minds
01.2013 - 04.2015
SSC - undefined
Modern School
01.2012 - 04.2013