Sujan Chekka
Project management office
Nellore
Summary
Project Management Support professional with 3 years of experience at Wipro in Defined Benefit (DB) domain. Proven track record in stakeholder management, project governance, Jira tracking, escalation handling, and documentation. Skilled in Agile methodologies, maintaining SOPs, conducting Scrum calls, preparing MOMs. and assisting project managers with planning, execution, and monitoring activities. Certified in Jira, Scrum, Confluence, and PMO Fundamentals. Strong communicator, highly organized and efficient in handling high-pressure situations.
Overview
7
7
years of professional experience
5
5
Languages
Work History
PMO - Benefit Operations Administrator
Wipro
10.2022 - Current
- Handled multiple client accounts with end-to-end operational responsibility across defined benefit projects.
- Supported financial management processes including budgeting, forecasting, invoicing, and vendor management (Pos and invoices).
- Maintained RAID logs and managed project health dashboards for 3 major client projects.
- Assisted project managers with planning, scheduling, and resource allocation, improving project delivery timelines.
- Acted as the primary point of contact for stakeholders, ensuring smooth communication, and handling escalations.
- Enabled faster issue resolution by enhancing risk identification and mitigation tracking.
- Coordinated Jira tracking and sprint planning, ensuring task progress and closure.
- Trained and mentored more than four new hires on PMO tools and processes.
- Maintained and continuously improved SOPs, and operational workflows.
- Facilitated daily Scrum calls and documented actionable MOMs.
- Enhanced client satisfaction by providing timely updates, reports, and performance insights.
- Managed Jira boards, tracking project tasks, risks, and dependencies, enabling effective stakeholder visibility.
- Coordinated with cross-functional teams to ensure adherence to compliance, audits, and client requirements.
Airport Officer & Customer Service
InterGlobe Aviation
02.2021 - 11.2021
- Airport operations and customer service.
- Taking care of flight operations.
- Demonstrated ability to manage time effectively while working in a high-paced environment.
- Rectifying the hardware / software issues of systems.
- Received a “Customer Service Award” for showing highest standard for displaying exceptional customer centricity.
- Taking care of Terminal operations.
Airport Operations and Customer Service
Kempegowda international airport
01.2020 - 03.2020
- Educating passengers as per “ Digi Yatra policy”.
- Educating passengers how to use Self Baggage Drop system in live.
- Following the standard operating procedure of both Air Asia and Spice Jet.
- Rectifying the hardware / software issues of Vision box.
- Following the standard operating procedures of Vistara Airlines.
- Passenger crowd handling management at “Pre-Embarkation Security Check” (ATRS)
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
Senior AR Caller
Omega healthcare services
11.2018 - 04.2019
- Worked in Omega health care services under state of Texas.
- Need to coordinate with insurance representatives for claim status.
- Need to submit the claim with appropriate actions.
- Developed strong relationships with insurance providers, resulting in faster claims resolution and increased payment rates.
Education
MBA -
Krishna Chaitanya PG College
01.2025
BCA - undefined
Krishna Chaitanya Degree College
01.2018
Intermediate - undefined
Master Minds
01.2015
SSC - undefined
Modern School
01.2013
Skills
PMO Coordination & Governance
Interests
Cooking, Singing, Reading books, Traveling, sports
Courses
- Project Management fundamentals
- Jira for Project Management
- Scrum Foundations
Timeline
PMO - Benefit Operations Administrator
Wipro
10.2022 - Current
Airport Officer & Customer Service
InterGlobe Aviation
02.2021 - 11.2021
Airport Operations and Customer Service
Kempegowda international airport
01.2020 - 03.2020
Senior AR Caller
Omega healthcare services
11.2018 - 04.2019
BCA - undefined
Krishna Chaitanya Degree College
Intermediate - undefined
Master Minds
SSC - undefined
Modern School
MBA -
Krishna Chaitanya PG College
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