Tripti Pandey

PMO and Resource Fulfilment professional with 9+ years of experience supporting large enterprise delivery environments. Specialized in end-to-end fulfilment for NN and EN accounts, managing high-volume resource allocation, SLA-driven operations, and stakeholder coordination. Proven track record of maintaining high utilization, compliance, and operational accuracy across multi-account portfolios.

Experienced in resource fulfilment and operations, managing end-to-end processes for multiple accounts with a focus on onboarding, allocation, and compliance. Successfully maintained high SLA adherence while supporting the allocation of over 500 resources, ensuring optimal utilization through effective management of billable and non-billable allocations. Actively contributed to process improvement initiatives that reduced turnaround times and enhanced accuracy in fulfilment operations. Proficient in preparing detailed MIS reports and dashboards for senior management review, facilitating informed decision-making across teams.