Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sujata Basu

Mumbai

Summary

Dynamic and professional biochemist and biotechnologist bringing forth valuable research industry experience in driving innovation in healthcare and life sciences. A proven track record of working collaboratively with researchers, healthcare professionals, and management leaders in strategic problem-solving and customer relationships, and effective communication of complex medical concepts to diverse audiences.

Overview

20
20
years of professional experience

Work History

Manager

Wiley APAC Services LLP
2023.07 - Current
  • Ensure efficient, ethical peer review process within acceptable timeframes and support achievement of team objectives and journal/portfolio targets.
  • Develop team members through coaching, feedback, exposure, stretch assignments and training, and effective time management practices.
  • Review peer review service workflows, identifying and implementing changes to improve efficiency.
  • Coordinate multiple pilots or improvement projects simultaneously; prepare content such as workflow documentation, training, and instructional materials, and team performance reports.
  • Maintain ISO-compliant documentation; collaborate with relevant colleagues elsewhere in Publishing Solutions & Performance.
  • Consultatory role to help guide technology- and product-development aiming to automate and optimize services offered through new infrastructure.
  • Effective internal partnerships and collaboration to meet shared objectives.
  • Contribute efficiently in a fast-paced work environment where new tasks/tools are routinely tested and vetted by specialized teams.
  • Managed and motivated employees to be productive and engaged in work.

Manager

Crimson Interactive Pvt. Ltd
2016.04 - 2023.06
  • Conception, design, and operationalize project operations and development activities under the research support wing.
  • Provide scientific and medical expertise, leadership, and mentoring to develop strategic analysis-based surveys, thereby improving research standards to meet journal/medical publishers’ expectations.
  • Oversee end-to-end publishing operational models globally, initiate inter-team collaborations, and facilitate process implementation from project inception to closure within stringent turnaround times.
  • Translate complex medical and scientific concepts into clear and accessible language for diverse audiences.
  • Leading ISO 9001-2015 certification for quality management of product deliverables and internal systems.
  • Serve team members dedicated to proof-of-concept projects and implementation of newer techniques and tools.
  • Data-based identification of business growth, innovative delivery, and promotional materials for healthcare journals.
  • Perform customer surveys (NPS-based), analyze customer demands to meet publication standards of high-quality journals, and build service improvement plans.
  • Conduct effective communication, collaboration, problem-solving, and decision-making meetings with peers, colleagues, management, and journal editorial office members.
  • Support marketing and sales teams by providing scientific insights and content for promotional campaigns.
  • Supervised peer review and journal selection of freelance experts [Life Sciences, Clinical Research, Business Management, Economics, Social Sciences, Engineering], quality analysts, as well as graphic artists through training/feedback/webinars, including retention of quality of new experts through sustained hiring system.
  • Understanding of medical terms, terminologies, and clinical conditions to assist healthcare professionals publish their research in high-quality scientific journals.
  • Collaborate with subject matter experts and content developers to enhance the quality of documents for journal submission through a critical review of research, paraphrasing, and use of data-based journal behavior analytics.
  • Conversant with scientific literature databases (Medline, PubMed, Scopus, SCImago, Web of Science), and journal submission requirements (Equator checklists, COI, Patient consent form, IRB approval, others).
  • Assist ESL (English as Second Language) clinical professionals/researchers in Korea, Japan, China, India, Taiwan, Turkey, Kuwait, Germany, LATAM) with end-to-end research solutions for their Clinical/Medical/Life Science papers.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Project Manager

HiMedia Laboratories Pvt. Ltd
2015.07 - 2015.12
  • Project management Conception, design, and operationalize project development activities under the R&D sector in a cell culture-based setup.
  • Inspection and tracking of orders and ensuring prompt delivery to customers.
  • Stay abreast of advancements in medical science and contribute insights to product development strategies.
  • Ensure quality of product deliverables and internal systems.
  • Data-based identification of business growth, innovative delivery, and promotional materials for research products.
  • Perform a literature survey to identify and define molecular biology experiment outlines to meet customer needs.
  • Conduct effective communication, collaboration, problem-solving, and decision-making meetings with peers, colleagues, and management.
  • Support marketing and sales teams by providing scientific insights and content for promotional campaigns.
  • Met project deadlines without sacrificing build quality or workplace safety.

University Teaching Assistant

Jaypee Institute Of Information Technology
2009.02 - 2013.12
  • Conducted Biotechnology classes for BTech (Bachelor of Technology – Biotechnology) and MTech (Master of Technology – Biotechnology) courses.
  • Guided undergraduates in designing scientific data for poster and oral (PowerPoint) presentations at national and international conferences, publishing research content in high-quality journals, as well as thesis writing.
  • Evaluated tutorial and laboratory works, and guided researchers in R&D activities under university degree requirements.
  • Analysis of blood samples through auto analyzers; molecular characterization of plant antioxidants; analysis of biochemicals in clinical condition-mimicked cell lines through techniques like DNA/RNA electrophoresis, Chromatography, TEM/SEM, HPTLC, NMR, RT-PCR, Western Blotting.
  • Literature survey for designing of scientific projects and report(s) preparation for Masters and Doctorate students.
  • Reviewer for International Journals like Medicinal Chemistry Research (Springer, USA), Pharmaceutical Biology (Taylor & Francis, UK), and Journal of Biological Research – Bollettino della (PAGEPress, Italy)

Teaching and Research Assistant

Manipal College Of Medical Sciences
2004.11 - 2006.11
  • Youngest Laboratory-In-Charge (Clinical Biochemistry) of Manipal Teaching Hospital (700 beds), interpretation of clinical parameters based on patients’ disease condition, and conduct further experiments based on prognosis.
  • Acted as Chief Superintendent for Distance Education Examinations of Manipal Academy of Higher Education (MAHE) at Manipal Teaching Hospital, Nepal
  • Provide scientific and medical expertise, leadership, and mentoring to develop strategic analysis-based surveys, thereby improving research standards to meet journal/medical publishers’ expectations.
  • Interacted with patients and healthcare professionals to understand disease conditions, therapeutic approaches, pathological findings, biological sample collection, and handling various biochemical and molecular analyses.
  • Conducted Biochemistry laboratory and tutorial classes for academicians from MBBS (Bachelor of Medicine and Surgery) and BMLT (Bachelor of Medical Laboratory Technology) courses.
  • Publication areas – Oxidative stress and diabetes; Antioxidants; Biochemistry; Human Physiology and Anatomy; Basics of Zoology; Neurodegenerative disorders and molecular interplay; Parkinson’s disorder, Cellular interactions of protein

Education

Ph.D. - Biotechnology

Jaypee Institute of Information Technology
Noida
10.2015

MBA - Hospital & Healthcare Management

Symbiosis Centre of Health Care
Pune
06.2012

Master of Science - Medical Biochemistry

Kasturba Medical College
09.2004

Six Sigma: Green Belt -

LinkedIn Certification Course
Online
01.2022

Skills

  • Customer relationship
  • Communication
  • Content management
  • Team building
  • Cross functional collaboration
  • Strategic planning

Timeline

Manager

Wiley APAC Services LLP
2023.07 - Current

Manager

Crimson Interactive Pvt. Ltd
2016.04 - 2023.06

Project Manager

HiMedia Laboratories Pvt. Ltd
2015.07 - 2015.12

University Teaching Assistant

Jaypee Institute Of Information Technology
2009.02 - 2013.12

Teaching and Research Assistant

Manipal College Of Medical Sciences
2004.11 - 2006.11

Ph.D. - Biotechnology

Jaypee Institute of Information Technology

MBA - Hospital & Healthcare Management

Symbiosis Centre of Health Care

Master of Science - Medical Biochemistry

Kasturba Medical College

Six Sigma: Green Belt -

LinkedIn Certification Course
Sujata Basu