Sujata Basu
Mumbai
Summary
Dynamic and professional biochemist and biotechnologist bringing forth valuable research industry experience in
driving innovation in healthcare and life sciences. A proven track record of working collaboratively with researchers,
healthcare professionals, and management leaders in strategic problem-solving and customer relationships, and
effective communication of complex medical concepts to diverse audiences.
Overview
20
20
years of professional experience
Work History
Manager
Wiley APAC Services LLP
07.2023 - Current
- Ensure efficient, ethical peer review process within acceptable timeframes and support achievement of team objectives and journal/portfolio targets.
- Develop team members through coaching, feedback, exposure, stretch assignments and training, and effective time management practices.
- Review peer review service workflows, identifying and implementing changes to improve efficiency.
- Coordinate multiple pilots or improvement projects simultaneously; prepare content such as workflow documentation, training, and instructional materials, and team performance reports.
- Maintain ISO-compliant documentation; collaborate with relevant colleagues elsewhere in Publishing Solutions & Performance.
- Consultatory role to help guide technology- and product-development aiming to automate and optimize services offered through new infrastructure.
- Effective internal partnerships and collaboration to meet shared objectives.
- Contribute efficiently in a fast-paced work environment where new tasks/tools are routinely tested and vetted by specialized teams.
- Managed and motivated employees to be productive and engaged in work.
Manager
Crimson Interactive Pvt. Ltd
04.2016 - 06.2023
- Conception, design, and operationalize project operations and development activities under the research support wing.
- Provide scientific and medical expertise, leadership, and mentoring to develop strategic analysis-based surveys, thereby improving research standards to meet journal/medical publishers’ expectations.
- Oversee end-to-end publishing operational models globally, initiate inter-team collaborations, and facilitate process implementation from project inception to closure within stringent turnaround times.
- Translate complex medical and scientific concepts into clear and accessible language for diverse audiences.
- Leading ISO 9001-2015 certification for quality management of product deliverables and internal systems.
- Serve team members dedicated to proof-of-concept projects and implementation of newer techniques and tools.
- Data-based identification of business growth, innovative delivery, and promotional materials for healthcare journals.
- Perform customer surveys (NPS-based), analyze customer demands to meet publication standards of high-quality journals, and build service improvement plans.
- Conduct effective communication, collaboration, problem-solving, and decision-making meetings with peers, colleagues, management, and journal editorial office members.
- Support marketing and sales teams by providing scientific insights and content for promotional campaigns.
- Supervised peer review and journal selection of freelance experts [Life Sciences, Clinical Research, Business Management, Economics, Social Sciences, Engineering], quality analysts, as well as graphic artists through training/feedback/webinars, including retention of quality of new experts through sustained hiring system.
- Understanding of medical terms, terminologies, and clinical conditions to assist healthcare professionals publish their research in high-quality scientific journals.
- Collaborate with subject matter experts and content developers to enhance the quality of documents for journal submission through a critical review of research, paraphrasing, and use of data-based journal behavior analytics.
- Conversant with scientific literature databases (Medline, PubMed, Scopus, SCImago, Web of Science), and journal submission requirements (Equator checklists, COI, Patient consent form, IRB approval, others).
- Assist ESL (English as Second Language) clinical professionals/researchers in Korea, Japan, China, India, Taiwan, Turkey, Kuwait, Germany, LATAM) with end-to-end research solutions for their Clinical/Medical/Life Science papers.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Project Manager
HiMedia Laboratories Pvt. Ltd
07.2015 - 12.2015
- Project management Conception, design, and operationalize project development activities under the R&D sector in a cell culture-based setup.
- Inspection and tracking of orders and ensuring prompt delivery to customers.
- Stay abreast of advancements in medical science and contribute insights to product development strategies.
- Ensure quality of product deliverables and internal systems.
- Data-based identification of business growth, innovative delivery, and promotional materials for research products.
- Perform a literature survey to identify and define molecular biology experiment outlines to meet customer needs.
- Conduct effective communication, collaboration, problem-solving, and decision-making meetings with peers, colleagues, and management.
- Support marketing and sales teams by providing scientific insights and content for promotional campaigns.
- Met project deadlines without sacrificing build quality or workplace safety.
University Teaching Assistant
Jaypee Institute Of Information Technology
02.2009 - 12.2013
- Conducted Biotechnology classes for BTech (Bachelor of Technology – Biotechnology) and MTech (Master of Technology – Biotechnology) courses.
- Guided undergraduates in designing scientific data for poster and oral (PowerPoint) presentations at national and international conferences, publishing research content in high-quality journals, as well as thesis writing.
- Evaluated tutorial and laboratory works, and guided researchers in R&D activities under university degree requirements.
- Analysis of blood samples through auto analyzers; molecular characterization of plant antioxidants; analysis of biochemicals in clinical condition-mimicked cell lines through techniques like DNA/RNA electrophoresis, Chromatography, TEM/SEM, HPTLC, NMR, RT-PCR, Western Blotting.
- Literature survey for designing of scientific projects and report(s) preparation for Masters and Doctorate students.
- Reviewer for International Journals like Medicinal Chemistry Research (Springer, USA), Pharmaceutical Biology (Taylor & Francis, UK), and Journal of Biological Research – Bollettino della (PAGEPress, Italy)
Teaching and Research Assistant
Manipal College Of Medical Sciences
11.2004 - 11.2006
- Youngest Laboratory-In-Charge (Clinical Biochemistry) of Manipal Teaching Hospital (700 beds), interpretation of clinical parameters based on patients’ disease condition, and conduct further experiments based on prognosis.
- Acted as Chief Superintendent for Distance Education Examinations of Manipal Academy of Higher Education (MAHE) at Manipal Teaching Hospital, Nepal
- Provide scientific and medical expertise, leadership, and mentoring to develop strategic analysis-based surveys, thereby improving research standards to meet journal/medical publishers’ expectations.
- Interacted with patients and healthcare professionals to understand disease conditions, therapeutic approaches, pathological findings, biological sample collection, and handling various biochemical and molecular analyses.
- Conducted Biochemistry laboratory and tutorial classes for academicians from MBBS (Bachelor of Medicine and Surgery) and BMLT (Bachelor of Medical Laboratory Technology) courses.
- Publication areas – Oxidative stress and diabetes; Antioxidants; Biochemistry; Human Physiology and Anatomy; Basics of Zoology; Neurodegenerative disorders and molecular interplay; Parkinson’s disorder, Cellular interactions of protein
Education
Ph.D. - Biotechnology
Jaypee Institute of Information Technology
Noida10.2015
MBA - Hospital & Healthcare Management
Symbiosis Centre of Health Care
Pune06.2012
Master of Science - Medical Biochemistry
Kasturba Medical College
09.2004
Six Sigma: Green Belt -
LinkedIn Certification Course
Online01.2022
Skills
- Customer relationship
- Communication
- Content management
- Team building
- Cross functional collaboration
- Strategic planning
Timeline
Manager
Wiley APAC Services LLP
07.2023 - Current
Manager
Crimson Interactive Pvt. Ltd
04.2016 - 06.2023
Project Manager
HiMedia Laboratories Pvt. Ltd
07.2015 - 12.2015
University Teaching Assistant
Jaypee Institute Of Information Technology
02.2009 - 12.2013
Teaching and Research Assistant
Manipal College Of Medical Sciences
11.2004 - 11.2006
Ph.D. - Biotechnology
Jaypee Institute of Information Technology
MBA - Hospital & Healthcare Management
Symbiosis Centre of Health Care
Master of Science - Medical Biochemistry
Kasturba Medical College
Six Sigma: Green Belt -
LinkedIn Certification Course
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