Sujata Vishwakarma
National Key Account Manager
Thane,India
Summary
Dynamic Key Account Manager with 8 years experience and a strong background playing a vital role in the development, management, growth and retention of key accounts for a wide range of organizations. Service-centric leader dedicated to fueling revenues, enhancing client experience and achieving top brand loyalty. Achievements include adding 150 new customers and increasing revenue by 60%.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
National Key Account Manager
Diversey India Hygiene Pvt Ltd
Mumbai, India
03.2021 - Current
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Developed customer relationships and increased overall sales by 60%.
- Developing business bottom line by margin improvement and D&O activities
- Focus on digitalization with strong focus on sustainability
- Discover opportunities and develop robust pipeline to achieve sales and growth objectives
- Create, communicate, and capture Diversey’s value to customer stakeholders ongoing and as part of regular business reviews
- Consolidate and interpret data to quantify and monetize value that Diversey delivers to customers
Senior Business Development Executive
Loreal India Pvt Ltd
Mumbai, India
10.2020 - 03.2021
- Managed over 520 customers and increased sales by 30%
- Formulate & execute the secondary/primary sales plan Area wise, distributor wise, Brand wise and SKU wise
- Ensuring quality of market coverage through effective use of
DSR and distribution network. - Facilitate hiring & induction of DSR's and retention through high engagement and motivation
- Educate and train the distributors on systems & processes with
regular review on financial health (pipeline and outstanding). - Developed and implemented key account strategies and
programs to optimize revenue contribution and return on
investment. - Monitored and optimized advertising campaigns using
Google, Facebook and Instagram.
Senior Territory Manager
Diversey India Hygiene Pvt Ltd
Mumbai, India
12.2016 - 10.2019
- Transformed Mumbai territory revenue by leveraging strategic business development plan, moving region up in company rankings.
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
- Managed over 100 accounts within Mumbai territory.
- Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.
Sales Support Manager
Buzil Rossari Pvt Ltd
Mumbai, India
10.2015 - 12.2016
- Managed to introduce the brand into the Hospitality industry by growth of 80% in the first year of launch
- Attended 12 retailer and distributor product and sales training events to consistently increase product knowledge
- Organized promotional events and interacted with community to increase sales volume
- Prepared sales presentations for clients showing success and credibility of products
Technical Support and Corporate Account Engineer
Nalco - An Ecolab Company
Pune, India
05.2014 - 10.2015
- Worked with corporate customers globally to understand needs and provide timely support service by resolving problems and suggesting improved operations.
- Managing qualitative and quantitative data to troubleshoot technical and commercial gap at customer site and provide solutions accordingly and also assisting in servicing and 3D TRASAR equipment installation.
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
Education
Executive MBA -
SP Jain Global School of Management
Sydney 04.2022 - Current
Bachelors of Engineering - Chemical Engineering
MGM's College of Engineering And Technology
Mumbai 07.2009 - 07.2013
Skills
Key Account management
Accomplishments
- Highest Digital Activator at Loreal
- Employee of the Year at Diversey
- Best Performer of the year at Buzil Rossari
- Performer of the year twice at Nalco
- Vice President Membership at SP Jain Toastmasters International
Timeline
Executive MBA -
SP Jain Global School of Management
04.2022 - Current
National Key Account Manager
Diversey India Hygiene Pvt Ltd
03.2021 - Current
Senior Business Development Executive
Loreal India Pvt Ltd
10.2020 - 03.2021
Senior Territory Manager
Diversey India Hygiene Pvt Ltd
12.2016 - 10.2019
Sales Support Manager
Buzil Rossari Pvt Ltd
10.2015 - 12.2016
Technical Support and Corporate Account Engineer
Nalco - An Ecolab Company
05.2014 - 10.2015
Bachelors of Engineering - Chemical Engineering
MGM's College of Engineering And Technology
07.2009 - 07.2013
Professional Selling Skills by Miller Heiman
Professional Selling Skills® teaches customer interaction skills that enable participants to lead mutually beneficial sales conversations with customers even those who are indifferent or express concerns.
Professional Selling Skills by Miller Heiman
Professional Selling Skills® teaches customer interaction skills that enable participants to lead mutually beneficial sales conversations with customers even those who are indifferent or express concerns.
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