Summary
Overview
Work History
Education
Skills
Certification
Interests
Rewards and Recognition
Timeline
Generic

Sujatha Shetty

MIS And Performance Management With Projects
Mumbai,MH

Summary

Self-motivated Manager experienced in driving team performance and operational efficiency. Achieved organizational goals through strategic planning, resource management, and effective execution of multiple concurrent tasks. Focused on leveraging expertise in MIS and Performance Management to support business growth as a Business Analyst.

Overview

2
2
Certifications
24
24
years of professional experience

Work History

Chief Manager – MIS and Performance Management with Projects

Ageas Federal Life Insurance
05.2021 - Current
  • Heading a team to handle Business MIS, Contest Implementation and Performance management across distribution Channels
  • Monitoring design and delivery of routine Business dashboards across channels across hierarchy on routine basis
  • Overseeing Performance Management system (PMS) and Rewards and Recognition (RnR) programs – from KPI design to execution.
  • Managing the channel budgets, ensuring optimal resource allocation and cost efficiency
  • Administering incentive and contest payout mechanisms, ensuring transparency and motivation across the channel.
  • Tracking monthly provisions for budget and expense allocation purpose for Finance Team
  • Automation of Contest and Incentive programs through Herald Logic System
  • Development of Data warehouse at Organization level
  • Automation of Reports through BI tools (Microsoft Azure)
  • Professional Summary: Ageas Federal Life Insurance
  • Led a team of seven professionals, fostering collaboration and productivity.
  • Led the development and implementation of performance management frameworks, enhancing organizational efficiency.
  • Streamlined management information systems, resulting in improved data accuracy and timely reporting.
  • Facilitated cross-functional collaboration to align key performance indicators with strategic business objectives.
  • Drove initiatives to optimize reporting tools, significantly reducing report generation time and resource allocation.
  • Mentored and trained team members on performance analysis techniques, fostering a culture of continuous improvement.
  • Conducted comprehensive data analysis to inform decision-making processes and support strategic planning initiatives.
  • Implemented process enhancements in performance tracking, improving visibility into departmental productivity.
  • Managed project timelines and deliverables for MIS initiatives, ensuring alignment with organizational goals.
  • Facilitated change management efforts, successfully guiding the organization through periods of transition while minimizing disruption to operations.
  • Spearheaded major projects from inception through completion, consistently meeting deadlines while staying within budget constraints.
  • Collaborated with cross-functional teams to optimize workflow processes, increasing overall productivity rates.
  • Established strong relationships with key stakeholders, ensuring timely delivery on projects and customer satisfaction.
  • Implemented effective training programs to enhance employee skills and improve overall job satisfaction.
  • Managed a team of professionals to achieve organizational goals and maintain high productivity levels.
  • Provided strong leadership to enhance team productivity and morale.
  • Established team priorities, maintained schedules and monitored performance.

Senior Manager – MIS and Performance Management with Projects

Ageas Federal Life Insurance
06.2015 - 05.2021
  • Heading a team to handle Business MIS, Contest Implementation and Performance management across distribution Channels
  • Monitoring design and delivery of routine Business dashboards across channels across hierarchy on routine basis
  • Overseeing Performance Management system (PMS) – from KPI design to execution.
  • Administering incentive and contest payout mechanisms, ensuring transparency and motivation across the channel.
  • Managing projects:
  • Automation of Reports through BI tools (Elegant BI)
  • Professional Summary: Ageas Federal Life Insurance

Manager – MIS and Performance Management and Project (Sales Portal)

Ageas Federal Life Insurance
11.2011 - 06.2015
  • Handling Business MIS and Performance management for Banca and Agency Channels
  • Handling and Monitoring design and delivery of routine Business dashboards and Contest MIS across hierarchy (Banca and Agency Channels) on routine basis
  • Handling Performance Management system (PMS) for Banca and Agency Channel – participating in KPI design to execution of goal sheet.
  • Monitoring the set up and administration of the Banca and Agency Sales Portal
  • Professional Summary: Ageas Federal Life Insurance
  • Team size 3

Assistant Manager – MIS and Performance Management and LMS project

Ageas Federal Life Insurance
10.2007 - 11.2011
  • Set up of the Banca Channel – branch target setting, mapping of Sales team to branches, allocation of sales target, designing the incentive program, etc
  • Design and implementation of the LMS system
  • Handling Business MIS and Performance management for Banca Channel
  • Design and implementation of contests
  • Set up of the LMS system for attendance and lead management journey for the Banca Sales team
  • Professional Summary: Ageas Federal Life Insurance

Senior Executive – MIS and Performance Management

Birla Sunlife Life Insurance Company
06.2006 - 10.2007
  • Managed business MIS and performance management for banca channel, ensuring alignment with strategic objectives
  • Oversaw performance metrics and reporting for banca channel, facilitating data-driven decision-making

Executive – MIS Bancassurance

Birla Sunlife Life Insurance Company
06.2005 - 06.2006
  • Managed business MIS for banca channel, ensuring accurate reporting and analysis to support strategic decision-making.
  • Summarized professional experience at Birla Sunlife Life Insurance Company, highlighting expertise in MIS and bancassurance.

Junior Executive – Projects

Birla Sunlife Life Insurance Company
06.2004 - 06.2005
  • Design and Implementation of the Lead Management System for the TPD Bancassurance Channel
  • Implementation of the LMS system for the Internal Sales team and Deutsche Bank employees through training and installation
  • Monitoring the LMS usage and working on improvements
  • Generation of MIS reports from LMS system for Management and Distribution partners
  • Professional Summary: Birla Sun Life Life Insurance Company

Off role executive – Sales Support

Birla Sunlife Life Insurance Company
10.2002 - 06.2004
  • Coordinated issuance processes by collaborating with Underwriting and Sales teams, ensuring timely and efficient operations
  • Managed Pendency MIS reporting for Sales team and Senior Management, facilitating informed decision-making
  • Executed new business coding in initial months, establishing foundational processes for future operations
  • Professional Summary: Birla Sunlife Life Insurance Company
  • Led a team of seven individuals

Education

MBA - IT

ICFAI Business School
Mumbai, India
06-2008

Diploma - Software Engineering

GNIIT
Mumbai, India
09-2002

Bachelor of Engineering - Electronics

University of Mumbai
Mumbai, India
06-2002

Skills

Performance management

KPI design

Data insights

Project management

Strategic planning

Business MIS

Data analytics

Market analysis

Advanced Excel

SQL

Oracle

Power BI

PowerPoint

Cross-functional collaboration

Employee engagement

Performance incentives

Certification

AML Certification from Ageas Federal Life Insurance Company.

Interests

Listening to Music, Travel and Cooking

Rewards and Recognition

Parachute Packers Award at Ageas Federal Life Insurance Company FY 2014, Galaxy Awards Winner (2017) at Ageas Federal Life Insurance Company., Participant of the Leadership Scan program 2025 at Ageas Federal Life Insurance Company.

Timeline

Chief Manager – MIS and Performance Management with Projects

Ageas Federal Life Insurance
05.2021 - Current

Senior Manager – MIS and Performance Management with Projects

Ageas Federal Life Insurance
06.2015 - 05.2021

Manager – MIS and Performance Management and Project (Sales Portal)

Ageas Federal Life Insurance
11.2011 - 06.2015

Assistant Manager – MIS and Performance Management and LMS project

Ageas Federal Life Insurance
10.2007 - 11.2011

Senior Executive – MIS and Performance Management

Birla Sunlife Life Insurance Company
06.2006 - 10.2007

Executive – MIS Bancassurance

Birla Sunlife Life Insurance Company
06.2005 - 06.2006

Junior Executive – Projects

Birla Sunlife Life Insurance Company
06.2004 - 06.2005

Off role executive – Sales Support

Birla Sunlife Life Insurance Company
10.2002 - 06.2004

MBA - IT

ICFAI Business School

Diploma - Software Engineering

GNIIT

Bachelor of Engineering - Electronics

University of Mumbai
Sujatha ShettyMIS And Performance Management With Projects