Sujit Roy
Investigation Associate
Kolkata
Summary
Detail-oriented and analytical Investigation Associate with nearly 1 year of experience at Amazon, specializing in detecting suspicious behavior, analyzing transaction patterns, and mitigating fraud risks. Skilled in working under pressure with sensitive data to make fair, accurate decisions. Adept in SQL, Excel, Power BI, and investigative tools with a strong understanding of risk indicators and operational compliance.
Overview
1
1
year of professional experience
1
1
Certification
3
3
Languages
Work History
Investigation Associate
Amazon
06.2024 - Current
- Lead investigation into high-risk seller accounts, analyzing behavior, transaction patterns, and potential violations of Amazon's policies.
- Conducted comprehensive analysis of seller performance metrics and customer feedback to identify patterns, trends, and anomalies indicative of potential fraudulent or suspicious activity.
- Analyzed data from multiple sources to identify trends and root causes, enabling swift and accurate decision-making.
- collaborate closely with internal teams to gather evidence, resolve issues, and enforce Amazon's policies and standards.
- Consistently achieved performance targets such as Average Handle Time (AHT) while upholding 100% accuracy in decision-making.
- maintained high standards of confidentiality and integrity while managing sensitive information..
- Mentored new investigators, enabling each to successfully meet performance benchmarks, including AHT and Decision Quality, through effective coaching and guidance.
Skills
Fraud Investigation
SQL
Excel
Power BI
Partner Engagement
Risk Management
Problem Solving Skills
Customer Communication
Business Development
Team Leading
Certification
Complete Data Analyst Bootcamp From Basics To Advanced
Projects
Loan Performance Analytics :
- Created an interactive Power BI dashboard to analyze loan default data based on borrower demographics, credit scores, and income. Identified risk patterns and visualized key trends to support better lending decisions. Utilized Power BI, DAX, Excel, Snowflake and data modeling for insightful, decision driven reporting.
Coffee Shop Sales Analysis :
- Designed an Excel dashboard to analyze coffee shop sales data, uncovering trends in customer behavior, peak hours, and product performance. Visualized key metrics using line, bar, pie, and column charts. Utilized Excel, pivot tables, charting tools, and data cleaning to support data-driven business decisions.
OlympiView 2024 :
- Created an interactive Olympics 2024 dashboard using Power BI to visualize athlete stats, country-wise performance, and historical medal trends. Utilized DAX, Power Query, shape maps, slicers, and dynamic visuals to deliver impactful insights. Focused on data storytelling, visual analytics, and user-friendly navigation to enhance data-driven exploration and engagement.
BlinkitPulse:
- Consumer & Outlet Analysis Designed an interactive Power BI dashboard to analyze Blinkit's sales, consumer behavior, and outlet trends. Utilized DAX, slicers, data modeling, and visual storytelling to uncover insights on product performance, customer preferences, and outlet profitability. Tools used: Power BI, Excel, DAX, data Modelling, and analytics.
Timeline
Complete Data Analyst Bootcamp From Basics To Advanced
05-2025
Investigation Associate
Amazon
06.2024 - Current